> Markdown version of [/jobs/ext/148898-it-support-systems-administrator](https://www.wearedevelopers.com/jobs/ext/148898-it-support-systems-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support & Systems Administrator - **Company:** Integral Engineering Group, LLC - **Location:** Knoxville, TN, United States - **Experience:** Expert - **Salary:** $60,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, BitLocker Drive Encryption, Microsoft Online Services, Microsoft Outlook, CompTIA Security+, Cyber Security, Identity and Access Management, Information Technology Operations, Virtual Private Networks (VPN), Microsoft Office, Network Diagrams, Windows PowerShell, Runbook, Microsoft SharePoint, Security Information and Event Management, Data Processing, Information Security Management System, Microsoft InTune, Azure Security Center, Information Technology, Deployment Automation, Microsoft Sentinel, Veeam - **Published:** May 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d2ff5cae05117a1c ## About the Role Do you have experience in UEM?, Do you have a High school diploma or GED?, * 5-7 years of progressive IT experience, including hands-on administration of Microsoft 365 and Azure/Entra ID in a production environment. * Demonstrated experience administering Intune (configuration profiles, compliance policies, app deployment, Autopilot). * Working knowledge of Conditional Access, MFA, SSO, and identity governance in Entra ID. * Practical experience with Microsoft Defender for Endpoint and/or Defender for Office 365. * Direct experience supporting a CMMC, NIST 800-171, or comparable regulated compliance program (DFARS, ITAR, FedRAMP, HIPAA, or similar). * Proficiency with PowerShell for administrative scripting against Microsoft 365 and Entra ID. * Strong customer-service orientation - comfortable owning Tier 1 tickets while also leading admin and compliance work. * High school diploma or equivalent (GED). * Must be a U.S. Person (citizen or lawful permanent resident) to meet ITAR compliance requirements)., * Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field. * Direct hands-on experience operating within a GCC-High tenant. * Microsoft certifications: MS-102 (M365 Administrator Expert), SC-300 (Identity & Access Administrator), MD-102 (Endpoint Administrator), AZ-104 (Azure Administrator), or SC-200 (Security Operations Analyst). * CompTIA Security+ or CySA+. * Experience preparing for or supporting a CMMC Level 2 assessment with a C3PAO. * Familiarity with SIEM tooling, log aggregation, or Microsoft Sentinel. * Experience with backup/DR tooling (e.g., Veeam, Datto, Azure Backup). * Experience supporting an engineering, defense, or manufacturing environment Work conditions * Role requires the ability to lift and move equipment weighing up to 40 pounds as part of regular job duties * Travel < 20% between Knoxville and Kingsport, TN * Occasional after-hours maintenance windows * Work will be performed in a Controlled Unclassified Information (CUI) environment; adherence to security protocols and handling requirements is mandatory * Employment is contingent upon successful completion of a background check and drug screening * Must be a U.S. Person (citizen or lawful permanent resident) in order to meet ITAR compliance requirements ## Description Join our small, cloud-centric team as the technical backbone of our IT operations. This is a hybrid role: you'll own day-to-day end-user support while also serving as our hands-on administrator for Microsoft 365, Azure/Entra ID, and Intune. A core part of the position is maintaining and continuously improving our CMMC compliance posture in a Controlled Unclassified Information (CUI) environment. The successful candidate will balance responsive end-user support with the technical depth required to administer our Microsoft cloud environment and sustain our compliance program., * End-user support (Tier 1 & 2): Resolve helpdesk tickets across password/MFA, M365 (Outlook, Teams, OneDrive, SharePoint), printers, Windows 11, VPN, and hardware. Document, track, and escalate when appropriate. * Microsoft 365 administration: Administer Exchange Online, SharePoint, Teams, and OneDrive. Manage licensing, mailboxes, shared resources, retention policies, and DLP rules. * Azure / Entra ID administration: Manage users, groups, roles, and Conditional Access policies. Configure SSO, MFA, and identity protection. * Intune & endpoint management: Build and maintain configuration profiles, compliance policies, app deployments, and Autopilot enrollment. Investigate failed deployments and remediate at scale. * Security & Defender stack: Administer Microsoft Defender for Endpoint and Defender for Office 365. Triage alerts, review incidents, and tune policies to reduce noise without lowering posture. * CMMC compliance ownership: Maintain and update the System Security Plan (SSP) and POA&Ms. Collect and organize evidence against NIST SP 800-171 / CMMC Level 2 controls. Support audits and assessments, working with our compliance partners and assessors. * GCC-High operations: Operate within our GCC-High tenant boundary, ensuring data handling, sharing, and conditional access align with CUI/ITAR requirements. * Device lifecycle: Receive/inventory hardware, asset tag, image/reimage, enroll via Autopilot, and verify BitLocker and compliance before hand-off. * Vendor coordination: Manage support cases with Microsoft, MSP, and software vendors. Provide logs, lead remote sessions, and drive issues to resolution. * Automation & scripting: Use PowerShell to automate routine admin tasks across Entra ID, Exchange Online, and Intune. Maintain runbooks for repeatable procedures. * Documentation: Keep the SSP, network diagrams, runbooks, and end-user knowledge base accurate and current. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Technical Documentation - How Can I Write Them Better and Why Should I Care?](https://www.wearedevelopers.com/videos/681-technical-documentation-how-can-i-write-them-better-and-why-should-i-care) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Bridging AI and Nomad: a Go-based MCP Server for Cluster Control](https://www.wearedevelopers.com/videos/2063-bridging-ai-and-nomad-a-go-based-mcp-server-for-cluster-control) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)