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# Technical Support Specialist

- **Company:** GIT AMERICA, INC
- **Location:** Irvine, CA, United States
- **Experience:** Experienced
- **Salary:** $60,000.0 - $90,000.0
- **Contract:** Permanent contract
- **Skills:** CompTIA Strata - PC Hardware Technology Engineer, Diagnostic Tools, Git
- **Published:** July 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6c72c855cb45755b

## About the Role

* Automotive Technician/Mechanic: 2 years (Preferred)

 * Bilingual in Quebec French and English or Spanish and English (Preferred)

 * Extensive technical field support experience

 * Extensive experience with automotive diagnostic tools

 * Knowledge of vehicle diagnosis

 * Familiarity with the dealership environment

 * Basic knowledge of PC hardware and software

 * Good skills in communication with customers, * Automotive Technician/Mechanic: 2 years (Preferred)

Language:

 * Quebec French and English (Preferred)

## Description

The Technical Support Specialist plays a pivotal role in ensuring seamless communication and resolution of inquiries and conflicts originating from Hyundai/Kia dealers. This position is responsible for ensuring accurate and timely handling of dealer inquiries and resolving conflicts effectively. It will be the primary point of contact for handling a variety of cases, ranging from routine inquiries to complex conflict resolution scenarios, including customer contact calls and dealer service manager calls., * Receive a call from dealer technicians and troubleshoot GIT diagnostic tools


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