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# Service Desk Technician

- **Company:** LTD Global
- **Location:** Greenville, SC, United States
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Databases, Computer Terminals, Microsoft Software, Network Protocols, Software Deployment, Computer Equipment, Information Technology, Workday
- **Published:** July 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1a16900494b5cca8

## About the Role

* Minimum of a Bachelor's degree in Computer Science or related field required
 * In lieu of a degree, candidates with a minimum of four (4) years' relevant work experience and at least one current technical certification (e.g. A+, N+, MCP, MCSE, CCNA, HDI, or ITIL) may be considered
 * Working knowledge of networking protocols required
 * Working knowledge of hardware, software, network, OS interaction required
 * Microsoft Technology Associate or CompTIA A+ certification preferred
 * Minimum of 1 (one) year experience in a related field preferred, * Remain in a stationary position up to 100% of the workday
 * Constantly operate a computer and other standard office equipment
 * Talk and hear to exchange accurate information
 * Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
 * Lift up to 50 pounds
 * Stoop and kneel to install computer equipment

## Description

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one's family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That's what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs., * Evaluate, prioritize, and resolve incoming requests for assistance from users

 * Investigate, diagnose, and resolve software and hardware problems, networking, and other computer related technologies and advise users on appropriate action
 * Monitor, identify, and report network connectivity issues to ensure associates and clients are able to communicate and access company platforms
 * Log and track calls using a problem management database, and maintain historical records and related problem documentation
 * Identify and escalate situations requiring urgent attention
 * Use system deployment images and software deployment packages, GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees
Please visit www.glsauto.com for information about our great company and other amazing opportunities
Applicants have rights under Federal Employment Laws
Family and Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)


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