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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # EIT Operations - Support Technician - **Company:** Just Eat Takeaway.com - **Location:** Amsterdam, Netherlands (Remote available) - **Contract:** Contract - **Skills:** JIRA, IBM Hardware Management Console, Identity and Access Management, Issue Tracking Systems, Okta, Gsuite, Google Meet - **Published:** July 30, 2026 - **Apply:** https://nl.indeed.com/viewjob?jk=c111b9e454c74a69 ## About the Role * Proven experience in tech support (online and on site) * Broad knowledge of: + Identify and access management platforms (such as Okta) + Office printers management + General knowledge of Hardware management and deployment + Off-boarding and onboarding + Knowledge of audio/visual including meeting rooms signage, supporting equipment and in office events * Ideally, you will also have previous experience with Jira and Jira Asset Management, Google Suite and Google Admin, Managing mobile devices and SIM cards and Communication tools such as Slack, Google Meet * Strong investigative and problem solving skills with curiosity and passion for solving most complex issues * A keen interest in staying up-to-date with the latest technologies and industry trends. * Self management attitude, comfortable with change and thriving in fast-paced environments - build rapidly, test briefly and roll out successes quickly ## Description We are looking for a technician who embodies our values of lead, deliver, and care by proactively managing our tech infrastructure. You will bring fresh ideas to simplify our systems, challenge the status quo to improve efficiency, and push for excellence in every ticket you resolve to help drive the JET vision forward. These are some of the key components to the position: * Provide top-notch support to JET users through our user-friendly ticketing system and the "Techaway Bar" at our Amsterdam headquarter. * Collaborate with various support teams to test and implement innovative solutions while addressing any issues that arise. * Contribute to local and global projects, and initiatives related to EIT operations, ensuring their successful execution. * Offer support for infrastructure and operations in both local and remote offices, from printers to conference rooms. * Share your knowledge and experience with our talented global team members, helping them grow into IT experts. Your average day may look like this: * You kickstart your day with a coffee while checking through your emails, messages, open tasks, and ongoing projects. Equipped with ticketing systems and device management tools, you plan your day with a keen focus on critical business priorities. * In the morning, you discuss, with your colleagues, challenges you may have encountered, your priorities of the day/week, ask for support if needed, and share any interesting findings from the previous day, such as new knowledge, changes within the company or expectations of the day. * Throughout the day, your main focus is supporting our customers, including critical business priorities, updating your tickets, tasks and participating in global team meetings. Your day may be interrupted by emerging issues, new challenges, and brief breaks, but rest assured, no two days will be the same. ## Related Videos - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [GitOps for the people](https://www.wearedevelopers.com/videos/815-gitops-for-the-people) ## Related Articles - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)