> Markdown version of [/jobs/ext/1491756-apptio-support-engineer](https://www.wearedevelopers.com/jobs/ext/1491756-apptio-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Apptio Support Engineer

- **Company:** STAFIDE
- **Location:** Amsterdam, Netherlands
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Cloud Computing, Databases, Data Integration, Extract Transform Load (ETL), Data Mapping, Monitoring of Systems, Microsoft Office, Performance Tuning, Data Ingestion, Api Design
- **Published:** July 30, 2026
- **Apply:** https://www.adzuna.nl/details/5820053196

## About the Role

* 10+ years of experience in Apptio with strong expertise in Apptio MOT.
 * Hands-on experience supporting Technology Business Management (TBM) processes.
 * Strong knowledge of budgeting, forecasting, costing, and financial model management.
 * Experience troubleshooting ETL failures, data integration issues, API-based ingestion, and data mapping errors.
 * Expertise in dashboard development, reporting, KPI analysis, and financial data interpretation.
 * Experience with system monitoring, scheduled job management, and performance optimisation.
 * Strong documentation, analytical, and stakeholder management skills.

## Description

* Provide support for core TBM modules, including budgeting, forecasting, and costing.
 * Coordinate with internal and external third-party vendors to resolve platform and integration issues.
 * Monitor and troubleshoot data load failures, ETL processes, mapping errors, and API-based data ingestion issues.
 * Support and enhance dashboards, reports, KPI views, and help stakeholders interpret financial outputs.
 * Maintain documentation, Standard Operating Procedures (SOPs), and Known Error Database (KEDB) records.
 * Monitor system health, scheduled jobs, and model performance while collaborating with platform support teams for issue resolution.
 * Work closely with TBM Office, IT Finance, Cloud, Infrastructure, and ERP/Data teams to ensure accurate cost transparency.
 * Maintain data governance standards and ensure proper controls and documentation for financial models., * Diagnose and resolve complex Apptio platform and application issues efficiently.
 * Analyse and troubleshoot data quality, ETL, API, and integration problems.
 * Support and optimise TBM financial models and reporting processes.
 * Collaborate effectively with cross-functional teams and third-party vendors.
 * Maintain accurate documentation and follow governance best practices.
 * Prioritise multiple support activities while ensuring service quality and operational continuity.
 * Communicate technical and financial insights clearly to both technical and business stakeholders.

What We Bring to the Table:

 * Opportunity to work on enterprise-scale Apptio and Technology Business Management solutions.
 * Exposure to complex financial modelling, cloud cost management, and IT financial operations.
 * A collaborative work environment with cross-functional teams and experienced professionals.
 * Opportunities to enhance technical expertise through challenging projects and continuous learning.
 * A culture that values innovation, knowledge sharing, and professional growth.


## Related Videos

- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [API Design - Getting Started](https://www.wearedevelopers.com/videos/33-api-design-getting-started)
- [Web-based Information Visualization](https://www.wearedevelopers.com/videos/84-web-based-information-visualization)
- [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider)

## Related Articles

- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [A Guide to Choosing the Right Tools for App Developers](https://www.wearedevelopers.com/magazine/391-a-guide-to-choosing-the-right-tools-for-app-developers)