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# Digital Solution Support

- **Company:** IMCD N.V.
- **Location:** Rotterdam, Netherlands
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, E-Business, Salesforce.Com, Information Technology
- **Published:** July 30, 2026
- **Apply:** https://imcdgroup.csod.com/ux/ats/careersite/6/home/requisition/1976?c=imcdgroup

## About the Role

We zoeken een enthousiaste, leergierige en servicegerichte collega die het leuk vindt om problemen op te lossen en collega's te helpen. Deze baan is óók perfect voor studenten (ICT, Business IT, Digital Business, Informatica, etc.) die werkervaring willen opdoen.

Je hebt:

 * Minimaal MBO-niveau
 * Ervaring met Microsoft 365
 * Interesse in CRM/ERP-systemen (ervaring is mooi meegenomen)
 * Goede communicatieve skills in Nederlands én Engels
 * Servicegerichte instelling en verantwoordelijkheidsgevoel
 * Interesse in IT/digital support (ervaring is fijn, maar motivatie is belangrijker)

## Description

Je zorgt ervoor dat onze interne digitale omgeving zorgeloos functioneert. Je werkt in een enthousiast Digital-team dat continu bezig is met optimalisatie en innovatie en jij draagt daar direct aan bij.

* Beantwoorden van technische vragen van collega's
 * Helpen bij Salesforce-gerelateerde issues
 * Ondersteuning geven bij onboarding van nieuwe collega's (werkplek + digitale tools)
 * Zorgen dat werkplekken goed werken (hardware/software)
 * Oplossen van tickets en gebruikersvragen
 * Up-to-date houden van onze CC360- en MyIMCD-portals
 * Ondersteuning geven bij nieuwe releases en updates
 * Signaleren van verbeterpunten in processen en tools


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