> Markdown version of [/jobs/ext/1492533-digital-systems-manager](https://www.wearedevelopers.com/jobs/ext/1492533-digital-systems-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Digital Systems Manager - **Company:** Kennedy Recruitment - **Location:** Lisburn, UK - **Experience:** Expert - **Salary:** £50,773.0 - **Contract:** Temporary contract - **Skills:** Business Systems, Digital Technology, Monitoring of Systems, Systems Development Life Cycle, Software Troubleshooting, Information Technology - **Published:** July 30, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=c6ea055b5c1ca0ec ## About the Role Looking for your next role within the public sector? Do you have extensive experience managing Digital and IT systems and delivering high-quality technical solutions? If so, read on, as we may have just the role for you., * A university degree (or equivalent professional qualification) in a relevant discipline such as ICT, Systems Development or Computing and at least 2 years' experience in a Systems Manager role., * A Higher National Diploma (HND) in a relevant discipline such as ICT, Systems Development or Computing and at least 2 years' experience in a Systems Manager role., * Experience managing, maintaining and upgrading Digital and IT systems, with the ability to troubleshoot complex technical issues. * Excellent planning, organisational and prioritisation skills, with the ability to manage competing workloads. * Strong written and verbal communication skills with the ability to communicate technical information to a wide range of audiences. * Excellent attention to detail and commitment to delivering high-quality customer-focused services. * Full current UK driving licence or access to suitable transport that enables the full requirements of the role to be met. Desirable: * Experience working within Local Government or the wider Public Sector. ## Description * The Digital Systems Manager will be responsible for leading the management, development and continuous improvement of key Digital and IT systems across the organisation, including: * Manage and support a range of Line of Business (LOB) systems and services, including Finance, HR, Fleet, Stores, Prevention and Protection, Operational Applications and other business-critical systems. * Lead the development, implementation and enhancement of existing and new Digital and IT systems to support organisational objectives. * Manage day-to-day service requests and incidents using a Service Management tool, ensuring agreed Service Level Agreements (SLAs) are achieved and maintained. * Work closely with internal stakeholders and external suppliers to investigate, troubleshoot and resolve complex technical issues. * Manage IT systems infrastructure, ensuring compatibility, security, licensing compliance and effective asset management. * Provide specialist technical advice during procurement exercises, including tenders, quotations, supplier evaluations and system demonstrations. * Communicate complex technical information clearly to users, managers and key stakeholders. * Coordinate system upgrades, releases and change management activities, working with all relevant stakeholders, including Change Advisory Boards (CAB). * Contribute to Service Transition Assurance Process (STAP) documentation and support the effective management of operational risk. * Lead the analysis of business requirements, system design, implementation, testing, documentation and ongoing support for complex Digital and IT solutions. * Design and deliver training on Line of Business systems, ensuring user guidance and operational documentation remain accurate and up to date. * Monitor system performance, availability and capacity, taking proactive and reactive action to maintain service continuity. * Act as the lead contact for relevant Digital services in the absence of the Head of IT and support Business Continuity and Disaster Recovery arrangements. * Manage multiple priorities and projects simultaneously, adapting to changing organisational requirements and deadlines. * Support the development of Digital and IT strategies, business cases, procurement exercises, budgets and long-term service improvement plans. * Research emerging technologies and recommend improvements that deliver value for money and enhance organisational performance. * Lead and support Digital and IT projects using recognised project management principles, ensuring timely delivery and regular progress reporting. * Develop and maintain organisational policies, procedures and guidance relating to Digital systems, information governance and system administration. * Supervise and support members of the IT team, identifying training and development needs while promoting high standards of performance. * Build and maintain effective working relationships with colleagues, suppliers, auditors and other key stakeholders. * Ensure compliance with all organisational policies, legislative requirements and information governance standards. ## Related Videos - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [Opening Keynote: Civic Coding, A Framework for Democratic Tech](https://www.wearedevelopers.com/videos/963-opening-keynote-civic-coding-a-framework-for-democratic-tech) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [APItoolkit: Using Merkle Trees and LLMs to Detect the UnDetectable in Software Monitoring](https://www.wearedevelopers.com/videos/1639-apitoolkit-using-merkle-trees-and-llms-to-detect-the-undetectable-in-software-monitoring) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Should Tech Managers Be Developers First? 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