> Markdown version of [/jobs/ext/1494753-application-support-level-3](https://www.wearedevelopers.com/jobs/ext/1494753-application-support-level-3). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Support Level 3 - **Company:** Manpower - **Location:** Cincinnati, OH, United States - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Confluence, JIRA, Information Systems, Monitoring of Systems, Python (Programming Language), MongoDB, NoSQL, PCI Data Security Standards, Windows PowerShell, SQL Databases, Scripting, Grafana, Information Technology, Splunk, Servicenow - **Published:** July 30, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3336314473&tx=JL8983FFQ&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role Our client, a leading organization in the retail and technology sector, is seeking a Application Support Level 3 to join their team. As a Application Support Level 3, you will be part of the Support and Operations team supporting the Next Generation Point of Sale (NGPOS) platform. The ideal candidate will have strong problem-solving instincts, curiosity, and a drive for continuous improvement, which will align successfully in the organization., * Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience) * Exposure to Point of Sale systems in enterprise environments is helpful; some experience with Java is preferred, Go is a plus * Familiarity with SQL or NoSQL databases (e.g., MongoDB), scripting (Shell, PowerShell, or Python), or ITSM/monitoring tools (ServiceNow, Jira, Confluence, Splunk, Grafana) is a plus * Excellent oral and written communication skills, able to translate technical information for business users * Willingness to learn payment card security standards (PCI-DSS) and participate in a scheduled on-call rotation for 24x7 support What's in it for me? * Opportunity to work in a dynamic, embedded engineering environment * Hands-on experience with enterprise POS systems and related technologies * Collaborative team environment focused on continuous improvement * Potential for career growth within a reputable organization * Supportive work culture that values curiosity and problem-solving ## Description * Partner with cross-functional teams to expedite issue resolution and manage SLAs effectively * Support and maintain infrastructure and applications, including providing onsite support for new go-lives, pilots, and rollouts * Test infrastructure and application changes to ensure stability and performance * Establish priorities and develop specifications for application enhancements and modifications * Monitor systems, consoles, and performance metrics to identify and resolve service interruptions or delays ## Related Videos - [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture) - [Leveraging Real time data in FSIs](https://www.wearedevelopers.com/videos/806-leveraging-real-time-data-in-fsis) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [GitOps for the people](https://www.wearedevelopers.com/videos/815-gitops-for-the-people) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)