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# Lead Security Technician

- **Company:** Advanced
- **Location:** Fall River, MA, United States
- **Experience:** Expert
- **Salary:** $93,600.0 - $124,800.0
- **Contract:** Permanent contract
- **Skills:** Computer Programming, System Configuration, Computer Network Technologies
- **Published:** July 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=900c440d600aa08a

## About the Role

* Advanced hands-on experience with intrusion, access control, and video surveillance systems (Fire system knowledge is a plus)
 * Strong working knowledge of:
 * Bosch and DMP intrusion platforms
 * Acre and Brivo access control systems
 * Hanwha cameras and ExacqVision / Milestone VMS
 * Proven leadership or lead technician experience
 * Excellent troubleshooting and problem-solving skills
 * Well organized with strong time-management abilities
 * Customer-focused with strong communication skills
 * Ability to work independently and lead by example
 * Valid driver's license

Preferred Experience (Not Required)

 * Manufacturer or industry certifications
 * Commercial and enterprise security system experience
 * Networking knowledge related to IP-based security systems, * High school or equivalent (Preferred), * Security Alarm Industry: 5 years (Required)
 * Mentoring / Training: 3 years (Required)

## Description

We are hiring an experienced Lead Security Alarm Technician to support our growing customer base and lead our field operations. This role is ideal for a senior technician with strong technical expertise who enjoys mentoring others, owning large and complex projects, and delivering high-quality, customer-focused solutions., * Candidate MUST be proficient with the installation, programming, commissioning, and service of:

 * Intrusion Systems (Bosch, DMP)
 * Access Control Systems (Acre, Brivo)
 * Video Surveillance / CCTV (Hanwha, ExacqVision, Milestone)
 * Act as the technical lead on advanced or escalated service calls
 * Train, mentor, and support junior and mid-level technicians
 * Ensure work meets company standards, manufacturer specifications, and applicable codes
 * Provide professional, customer-focused service while on-site
 * Coordinate with project management, sales, and operations teams
 * Maintain accurate job documentation, system configurations, and reports
 * Promote best practices related to safety, quality, and efficiency


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