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# Policy Specialist, gTech Ads

- **Company:** Google LLC
- **Location:** Sunnyvale, CA, United States
- **Experience:** Expert
- **Salary:** $140,000.0 - $204,000.0
- **Contract:** Permanent contract
- **Skills:** Google AdWords, Workflow Management Systems
- **Published:** July 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cf3699e609e8443b

## About the Role

* Bachelor's degree or equivalent practical experience.
 * 8 years of experience in an internal or external customer-facing role or technical project management., * Experience in managing complex multi-stakeholder engagements.
 * Experience in process and workflow design and data driven decision making.
 * Deep understanding of Troubleshooting and Customer Support.
 * Google Ads knowledge along with thinking focused on solving business issues.
 * Knowledge of advertising solutions and the media landscape, both online and offline.
 * Excellent analytical and structured problem-solving skills.

## Description

* Influence product/platform improvements to positively impact the Customer experience; trust and safety, APAS and Ads Platform teams to improve Policy Enforcement accuracy.
 * Identify opportunities for Policy simplification and improve external policy communications by working with trust and safety.
 * Identify model improvement opportunities for increased accuracy and precision by working with APaS.
 * Lead the partnership with gTech and gTech Ads Leadership to set and manage expectations in alignment with their goals, and ensure Policy plans are future-ready based on those goals.
 * Lead the partnership with gTech practitioners to drive operational readiness towards policy launches and changes. Manage and deliver on the service metrics for Policy, and drive exceptional customer satisfaction.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.


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