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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Project Manager (MSP) - **Company:** Fusiontek, Inc. - **Location:** Washington, DC, United States - **Experience:** Expert - **Salary:** $90,000.0 - $110,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Application Programming Interfaces (APIs), Artificial Intelligence, Asana, Command-Line Interface, Microsoft Office, Microsoft Project, Microsoft SharePoint, Amazon Virtual Private Cloud (VPC), Information Technology - **Published:** July 30, 2026 - **Apply:** https://www.careerjet.com/jobad/us79dbccb4713080521029197893605a61 ## About the Role Education & Experience * Bachelor's degree in Information Technology, Project Management, Business Administration, or a related field - or equivalent practical experience. * Minimum of 4 years of project management experience within a Managed Service Provider (MSP) environment (required). * Demonstrated experience working directly with clients, vendors, and internal technical teams in a fast-paced service environment. * Proven ability to manage multiple IT projects simultaneously, coordinating cross-functional teams to successful outcomes. * PMP certification preferred (or other relevant project management credentials) ️ Technical Skills * Strong understanding of IT principles, infrastructure, and managed services, with the ability to communicate technical concepts clearly to clients. * Proficiency with Microsoft Office Suite (Excel, Teams, SharePoint). * Hands-on experience with PSA and project management tools such as ConnectWise Manage, Autotask, Asana, or Microsoft Project. * Familiarity with IT Service Management (ITSM) frameworks and best practices. Other Skills & Abilities * Exceptional organizational and time-management skills. * Strong communication and interpersonal abilities, with a client-focused approach. * Proactive problem-solver with the ability to identify risks early and implement effective mitigation strategies. * Detail-oriented and committed to accuracy and follow-through. * Able to work both independently and collaboratively within a team environment ## Description As our organization continues to grow, we're excited to add an experienced IT Project Manager to our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys working closely with clients, and has a strong understanding of IT services and project delivery. You'll play a key role in driving successful outcomes, coordinating cross-functional teams, and ensuring projects are executed with excellence. At FusionTek, our culture is built around four core values that guide everything we do: * Teamwork: We collaborate to achieve outstanding results. * Growth Mindset: We invest in continuous improvement for our team, our clients, and our company. * Integrity: We operate with honesty, transparency, and a client-first approach. * Ownership: We take responsibility for our commitments and deliver on them. As our IT Project Manager, you will lead and manage IT projects from kickoff through completion-ensuring they stay on schedule, within scope, and on budget. You'll serve as a key point of contact for clients, drive internal alignment, and help shape the success of our service delivery. Key Responsibilities include: * Developing and managing project plans, timelines, and budgets * Lead, oversee, and manage project engineers on the project team - act as a people manager, providing coaching, mentorship, and performance feedback * Own department success - understand profitability metrics, resource allocation, and how projects impact overall MSP growth * Act as the primary liaison for clients regarding project-related communications, providing timely updates and addressing issues throughout the project life cycle. * Oversee technical resources to guarantee that tasks are carried out in accordance with the project plan. * Ensure project documentation is precise, encompassing project plans, schedules, budgets, change orders, and closure documents. * Take the initiative to recognize, monitor, and address potential risks. * Oversee modifications to the project scope by implementing a formal change control process to prevent scope creep and guarantee alignment with business objectives. * Managing project development from inception to completion, ensuring projects meet intended outcomes and client satisfaction. * Facilitating meetings and regular updates with stakeholders to communicate project status and address any issues or roadblocks. * Coordinating cross-functional teams, ensuring collaboration and clear communication among staff, clients, and vendors. * Evaluate and offer feedback on project hour estimates that are non-technical * Performing evaluations after project completion to promote ongoing improvement and communicate insights gained with the team., Lead new product initiatives building on a proven quality and reliability platform to improve developer experience across AI, API, CLI, and VPC uses, new product org! 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