> Markdown version of [/jobs/ext/1496402-it-support-in-frankfurt-hybrides-arbeiten-remote-prasenz](https://www.wearedevelopers.com/jobs/ext/1496402-it-support-in-frankfurt-hybrides-arbeiten-remote-prasenz). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# IT-Support in Frankfurt - hybrides Arbeiten (Remote & Präsenz)

- **Company:** DIS AG
- **Location:** Frankfurt am Main, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Information Technology
- **Published:** July 30, 2026
- **Apply:** https://www.adzuna.de/details/5819841841

## About the Role

* Optimalerweise eine abgeschlossene Ausbildung im IT-Bereich oder eine vergleichbare Qualifikation

Umfassende Erfahrung im Support von Windows 10 und Microsoft Office
Sehr gute Deutschkenntnisse in Wort und Schrift
Erfahrung im Support von mobilen Geräten (Android, iOS)
Fundierte Kenntnisse im Umgang mit gängigen Software- und Hardwareplattformen

## Description

* Entgegennahme, Bearbeitung und Beantwortung von Anfragen und Störungen per Telefon, E-Mail oder Monitoring-System

Dokumentation von Supportvorgängen und Erstellung von Lösungseinträgen
Eigenständige Analyse und Behebung von Störungen; Weiterleitung und Überwachung der Bearbeitung bei nicht lösbaren Problemen
Assistenz der IT-Administratoren bei ihren Aufgaben


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