> Markdown version of [/jobs/ext/1497336-clinical-applications-support-3rd-shift](https://www.wearedevelopers.com/jobs/ext/1497336-clinical-applications-support-3rd-shift). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Clinical Applications Support, 3rd shift

- **Company:** Strategic Inc
- **Location:** Grand Rapids, MI, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Issue Tracking Systems, Information Technology
- **Published:** July 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=82f2f3d3afb8b5f4

## About the Role

* Associate's degree with a minimum of one year of experience in Customer Service, Radiology or Information Technology
 * Proficiency in Microsoft Outlook, Word and Excel required and prior knowledge of the PACS system is highly preferred
 * Excellent communication skills via phone, email, instant message and face-to-face interactions
 * Must be located within 1 hour of Grand Rapids, Michigan

## Description

What we are looking for: We are hiring for a Clinical Applications Support role to work 3rd shift. The schedule would be 3 - 12 hour shifts from 6:00pm to 6:00am and an every 5th weekend rotation and rotating holidays. These positions will include the daily technical, operational, and clinical workflow of the Distributed Radiology (DR) environment to ensure the highest level of service to physicians, hospital clients, and patients that we serve. This is a performance based remote position; must be located within 1 hour of Grand Rapids, Michigan., * Resolve missing images, reports, exam notes.

 * Provide report information via phone and fax.
 * Addendum, deletions, priority change and status change requests.
 * Assist in training new and existing Distributed Radiology users.
 * Monitor the DR environment workflow, infrastructure and connectivity to clinical facilities using the provided tools to identify issues and problems with the routine flow of patient data.
 * Ensure all issues are logged, tracked and resolved using the Helpdesk ticketing system.
 * May also perform preventative maintenance on workstations and communicate with internal or external IT personnel to troubleshoot, diagnose, and resolve issues.


## Related Videos

- [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud)
- [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows)
- [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)