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# Systems Network Administrator I/Service Desk...

- **Company:** Leidos, Inc.
- **Location:** Laurel, MD, United States
- **Experience:** Expert
- **Salary:** $59,150.0 - $106,925.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Unix, CompTIA Security+, Linux, Virtual Private Networks (VPN), Network Troubleshooting, Microsoft Software, Public Key Infrastructure, Information Technology, Windows Client, User Accounts
- **Published:** July 30, 2026
- **Apply:** https://www.juju.com/job/00000000gkidrv

## About the Role

+ **5+ years** of experience as a Systems Administrator (or similar role)

 + Bachelor's degree in a technical field. Experience can be used in lieu of degree

 + **Active TS/SCI with Polygraph (required)**

 + **CompTIA Security+ (current)**

Accepted Certifications (one required)

 + CompTIA Security+ Microsoft Technology Associate (MTA-IT Infrastructure)

 + MCSA - Desktop (Windows 7 or Windows 8)

 + MCITP - Windows Client (Desktop Support or Desktop Administrator)

## Description

In this role, you'll be a key part of a small, high-performing team supporting enterprise IT systems and end users. You'll:

 + Support the **implementation, troubleshooting, and maintenance** of IT systems

 + Manage and monitor **client/server, storage, and network environments**

 + Provide **Tier 1 (Help Desk)** and **Tier 2 (escalation)** support

 + Troubleshoot system issues and apply patches, updates, and configuration changes

 + Manage user accounts, password resets, VPN access, and PKI-related tasks

 + Configure and maintain **Windows, Linux, and UNIX systems**

 + Support **virtualized and storage environments**

 + Document processes, SOPs, and troubleshooting procedures

 + Contribute to reports and technical deliverables

 + Use ticketing systems and internal tools to track and resolve issues

You'll also provide hands-on support to users both at headquarters and across the enterprise-delivering excellent customer service while managing multiple priorities.

Work Environment

 + On-site support: **Monday-Friday, 8:00 AM - 4:00 PM**

 + Small team environment ( **<10 people** ) with strong collaboration

 + Direct interaction with end users and mission stakeholders

What You Bring

You're a problem-solver who enjoys working in dynamic environments and supporting mission-critical systems.


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