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# Ecommerce Marketplace Specialist

- **Company:** Pacific Sunwear
- **Location:** Anaheim, CA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Tools for Reporting, Marketplace
- **Published:** July 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=56b2ebaa02349069

## About the Role

* Bachelor's degree in Business, Marketing, Merchandising, or a related field, or equivalent experience.

 * 3-5+ years of experience in ecommerce, marketplace operations, digital merchandising, social commerce, or a related field.

 * Experience managing marketplace platforms such as TikTok Shop, Amazon, Walmart Marketplace, or similar.

 * Strong understanding of ecommerce merchandising, product catalogs, pricing, promotions, and marketplace operations.

 * Experience with Feedonomics or similar feed management tools preferred.

 * Strong analytical skills with the ability to translate data into actionable recommendations.

 * Advanced proficiency in Excel or Google Sheets; experience with reporting and analytics tools is a plus.

 * Excellent organizational and project management skills with the ability to manage multiple priorities.

 * Strong communication and collaboration skills with the ability to work effectively across cross-functional teams.

 * Experience with Salesforce Commerce Cloud is a plus.

 * Flexibility to support peak business periods, including holiday seasons.

## Description

The Ecommerce Marketplace Specialist owns day-to-day marketplace operations across TikTok Shop and other marketplace channels while supporting business growth through product launches, affiliate programs, merchandising, and operational excellence. This role partners closely with cross-functional teams to optimize marketplace performance, improve the customer experience, and identify opportunities for growth.

What You'll Do

Marketplace Operations

 * Own daily marketplace operations across TikTok Shop, DoorDash, Uber, and other marketplace partners.

 * Manage product assortment, pricing, promotions, and merchandising to ensure accurate and engaging customer experience.

 * Lead product launches, seasonal campaigns, and marketplace merchandising updates.

 * Resolve catalog, feed, and operational issues in partnership with internal teams and external vendors.

 * Partner with the Drop Ship Specialist to support key launches, peak seasons, and operational priorities as needed.

 * Monitor marketplace performance and recommend opportunities to improve sales, conversion, and operational efficiency.

TikTok Affiliates & Creator Support

 * Own execution of the TikTok Shop Affiliate Program.

 * Recruit, onboard, and manage creator partnerships.

 * Coordinate creator campaigns, product sampling, and TikTok LIVE activations.

 * Analyze affiliate performance and recommend optimizations to drive growth.

Reporting & Insights

 * Track marketplace KPIs and prepare recurring performance reports.

 * Analyze sales, traffic, conversion, and assortment performance to identify trends and opportunities.

 * Provide data-driven recommendations that support business planning and growth initiatives.


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