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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of Technology Infrastructure & Operations - **Company:** Faegre Drinker Biddle & Reath LLP - **Location:** Minneapolis, MN, United States - **Experience:** Expert - **Salary:** $215,133.0 - $248,467.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, VoIP, Data Centers, Hyper-V, IBM Service Management Framework, Microsoft SharePoint, Software Vulnerability Management, Wide Area Networks, Data Classification, Virtual Environment, HybridCloud, Information Technology, Patch Management, Data Management, Vmware - **Published:** July 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b63684fbaab7f552 ## About the Role * Strong analytical, problem-solving and diplomacy skills * Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment (e.g., via phone, web/videoconference) * Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-oriented environment * Demonstrated ability to use good judgment in taking initiative while asking for direction or clarification and consulting others, as appropriate * Willingness to be flexible with time and adjust to a changing work environment * Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation in a collaborative environment * Ability to use sound judgment and discretion in dealing with highly confidential information * Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations, * Bachelor's degree in computer science, Information Technology, Management Information Systems, or a related field. * Minimum of 10 years of progressive experience in IT infrastructure and operations, with at least five years in a senior manager or leadership role. * Demonstrated experience working in a law firm, legal services, or professional services environment. * Deep technical knowledge of hybrid cloud environments (Microsoft Azure preferred), on-premises data center operations, enterprise networking (LAN/WAN/SD-WAN), virtualization (VMware/Hyper-V), and enterprise storage solutions. * Proven track record of managing complex, multi-stakeholder IT projects from planning through delivery, with strong project management discipline. * Demonstrated ability to lead and develop high-performing, multidisciplinary technical teams. * Experience developing and managing IT budgets of $10M or more, including CapEx/OpEx planning, vendor negotiations, and financial reporting. * Strong knowledge of ITIL service management framework and experience implementing ITSM processes and tools. * Experience with cybersecurity principles, compliance frameworks, and risk management as they relate to infrastructure. * Proven experience in effectively managing multiple assignments/projects at a time to successfully meet client needs, sometimes on accelerated schedules and with reprioritizing projects. * Excellent communication skills, with proven experience translating legal and business workflows into scalable, production-grade technology solutions in collaboration with attorneys and professional staff. * Experience managing strategic vendors * Demonstrated experience leading change management and technology adoption programs, including stakeholder communication and training. * Experience in a professional services or legal industry environment with strict data classification, client confidentiality, and regulatory compliance requirements. ## Description Faegre Drinker has an opportunity for a Director of Technology Infrastructure and Operations to work within our Technology & Innovation department in our Minneapolis or Philadelphia office. You will be part of a dynamic team dedicated to serving as the senior technical leader responsible for the hands-on design, implementation, and ongoing operation of the firm's infrastructure operations. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients., * In partnership with the Senior Director, the Director develops (and then independently executes) a multi-year Technology infrastructure strategy aligned with the firm's business objectives, growth plans, and client service standards * Oversee the design, deployment, and management of the firm's hybrid IT environment, including hosted data centers, cloud platforms (Azure preferred), networking, storage, virtualization, and telecommunications systems * Ensures 24/7/365 availability, optimal performance, and reliability of all production systems, including servers, networks, VoIP, video conferencing, and end-user computing environments * Leads capacity planning, infrastructure lifecycle management, and technology refresh initiatives to maintain a modern, supportable environment * Manage the firm's enterprise collaboration platforms (e.g., Microsoft 365, Teams, SharePoint) and ensure seamless integration across all office locations * Oversees vulnerability management, patch management, and security hardening of all infrastructure components * Leads the planning, execution, and delivery of complex, cross-functional IT infrastructure projects, including data center migrations, cloud transitions, network upgrades, and system implementations * Assists the Senior Director in development and management and be accountable for the annual IT infrastructure and operations budget, including both capital expenditures (CapEx) and operating expenditures (OpEx) * Special projects and other duties as assigned ## Related Videos - [Coffee with Developers - Maria Apazoglou](https://www.wearedevelopers.com/videos/1209-coffee-with-developers-maria-apazoglou) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Does The Tech Industry Have The Best Work-life Balance?](https://www.wearedevelopers.com/magazine/427-does-the-tech-industry-have-the-best-work-life-balance) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)