> Markdown version of [/jobs/ext/1498154-it-help-desk-representative](https://www.wearedevelopers.com/jobs/ext/1498154-it-help-desk-representative). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Help Desk Representative

- **Company:** Collette Health, LLC
- **Location:** Noblesville, IN, United States
- **Salary:** $32,000.0 - $34,000.0
- **Contract:** Permanent contract
- **Skills:** System Configuration, Windows PowerShell
- **Published:** July 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=05e6a25d934616ba

## About the Role

· Associates Degree and six (6) months Help Desk/Call Center experience supporting technology services; or the equivalent combination of education and experience
· Basic network troubleshooting experience
· Knowledge of Powershell scripting
· Knowledge of installing, configuring, and supporting Windows 10/11
· Audio/ Video and Telecommunications experience preferred
· Comfortable communicating in front of a camera
· Must have the capability to work independently in a fast-paced environment
· Proficient written and verbal English communication skills

## Description

The schedule will be 10am to 9pm, four days per week.
The IT Help Desk Representative is responsible for supporting customers of a virtual patient observation platform.

Skills and Responsibilities include:
· Provide support for installation, configuration, and support of IT and Audio/Video Conferencing equipment and software via email, phone and video
· Open and manage trouble tickets in a CRM
· PC Imaging and Support
· Provide remote orientation and training to customers
· Maintain a high level of customer satisfaction
· Work as a team member, providing support to other team members and departments


## Related Videos

- [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images)
- [Beyond Chat: AI Workflows That Actually Investigate Alerts (So You Don't Have To Know Everything)](https://www.wearedevelopers.com/videos/100308-beyond-chat-ai-workflows-that-actually-investigate-alerts-so-you-don-t-have-to-know-everything)
- [Data Analytics with Microsoft Fabric: End-to-End Use Case with Data Agents](https://www.wearedevelopers.com/videos/1547-data-analytics-with-microsoft-fabric-end-to-end-use-case-with-data-agents)

## Related Articles

- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges)
- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)
- [The 10 C++ programming questions to expect in an interview](https://www.wearedevelopers.com/magazine/50-the-10-c-programming-questions-to-expect-in-an-interview)
- [15 Great VS Code Keyboard Shortcuts](https://www.wearedevelopers.com/magazine/200-15-great-vs-code-keyboard-shortcuts)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)