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# End User & Desktop Engineer

- **Company:** The Meta Game, Inc.
- **Location:** Bartlett, TN, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Identity and Access Management, System Center Configuration Manager, Software Deployment, Microsoft InTune
- **Published:** July 30, 2026
- **Apply:** https://www.careerjet.com/jobad/us95e5399efff6254f8cc1431bb44dfbea

## About the Role

* Experience: 5+ years in IT desktop support or endpoint engineering, with at least 2 years in a team lead or managerial role.

Technical Skills:
o Strong administration skills in Active Directory and Identity & Access Management (IAM) frameworks.
o Deep understanding of the Windows ecosystem, with hands-on experience supporting both modern operating systems and legacy Windows XP/7 environments.
o Experience with endpoint management tools (e.g., SCCM/MECM, Intune) for software deployment and patching

## Description

We are seeking an End User & Desktop Engineer to oversee our desktop support operations, endpoint engineering, and user-facing technology infrastructure. This role requires a blend of team leadership and hands-on technical management across diverse Windows environments-ranging from modern Windows 11 deployments to specialized, legacy Windows XP workstations.
Key Responsibilities

 * Lead, mentor, and schedule the daily operations of the desktop support and endpoint engineering teams to ensure high-quality service delivery.

 * Manage user access, group policies (GPOs), organizational units, and identity workflows to maintain secure end-user access controls.

 * : Oversee the deployment, patching, configuration, and security of all corporate end-user devices, including Windows 11/10 and legacy Windows XP environments.

 * Serve as the tier-3 escalation point for complex technical issues, ensuring minimal downtime for employees and business operations.

 * Maintain and secure legacy Windows XP endpoints through strict network isolation while mapping out migration strategies to transition users to modern hardware.


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