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# System Support Technician

- **Company:** Albertsons Companies
- **Location:** Spokane, WA, United States
- **Salary:** $69,992.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Business Software, Microsoft Outlook, Web Browsers, Mainframes, Microsoft Office, Warehouse Management Systems
- **Published:** July 30, 2026
- **Apply:** https://www.careerjet.com/job/usc18e8a7134f70f1a6bb3bc9883a94f51/eaa

## About the Role

High School Diploma or equivalent; additional college coursework preferred.
Strong customer service, communication, and problem-solving skills.
Proficiency with Microsoft Office applications including Outlook, Excel, and Word.
Ability to manage multiple priorities while maintaining attention to detail in a fast-paced environment.
Ability to quickly learn new systems, processes, and technologies.
Excellent attendance and dependability.
Preferred
Experience with Manhattan Warehouse Management System (WMS) or similar supply chain/order management platforms.
Experience supporting retail, warehouse, distribution center, or logistics operations.
Knowledge of retail order processing, warehouse order fulfillment, inventory, and transportation workflows.
Mainframe experience.
Basic PC, laptop, and printer troubleshooting experience., Most work is performed in a temperature-controlled office environment. The position may require frequent walking throughout the Distribution Center and warehouse operation. Employees may be exposed to moving equipment, including forklifts, pallet jacks, mechanized systems, and tractor-trailer traffic. Working conditions may include elevated noise levels, a fast-paced operational environment, and varying temperatures depending on the warehouse area. The position may require lifting equipment, cases, or materials weighing up to 40 pounds., The ideal candidate will have experience working in a distribution, retail, or warehouse environment and possess a strong understanding of order management processes. Experience with Manhattan WMS, warehouse operations, and retail order support is highly desirable.
What is it like at Albertsons?
Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

## Description

The Computer Operator is responsible for monitoring, processing, and supporting retail and warehouse order activity for more than 450 store locations across Acme, Safeway, and Shaw's banner operations. This role serves as a key point of contact for retail partners, ensuring order accuracy, timely issue resolution, and effective communication through phone and email. Candidates must be able to work a 2nd shift schedule, including weekends., Monitor, process, and maintain retail and warehouse orders for over 450 store locations, ensuring accuracy and timely fulfillment.
Identify, escalate, and report order exceptions, system issues, and operational deviations to leadership in a timely manner.
Communicate professionally with retail partners, distribution centers, and internal teams via phone and email to resolve order-related issues.
Utilize operating system tools and business applications including Microsoft Edge, Microsoft Office Suite, printers, and other support technologies.
Support daily operational activities and provide troubleshooting assistance for order processing, system access, and printing issues.
Maintain accurate records and documentation while adhering to established operational procedures and service level expectations., The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4)., Job Description: IT Field Support Technician (Part-Time) Location: Spokane, WA (On-Site) Hourly Compensation: $33.65/hr DOE Hours: 20 hours per week / 4 hours per day - 5 d…

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