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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Staff Engineer, ServiceNow IT Risk & Compliance - **Company:** TJX Companies, Inc. - **Location:** Framingham, MA, United States - **Experience:** Expert - **Salary:** $116,200.0 - $151,000.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Google App Engines, DevOps, Automation of Marketing, OAuth, Scrum Methodology, ServiceNow Application Engine, Software Asset Management, Systems Integration, Microsoft Power Automate, Technical Debt, Enterprise Integration, Blue Prism, Servicenow - **Published:** July 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5b2b13f01495aa15 ## About the Role * Bachelor's Degree or equivalent Engineering skillset / training / work experience in relevant technical domain * 6+ years of hands-on experience developing on the ServiceNow platform. * Active ServiceNow CIS-Risk certification. * Proven experience in technical leadership, including mentoring and guiding development teams * Strong understanding of ServiceNow platform best practices for scalability and maintainability * Experience conducting stakeholder workshops and translating business requirements into technical solutions. * Integration Experience including: * Familiarity with Integration Hub and use of out-of-box spokes * Ability to design and build custom integrations leveraging REST API's and OAuth * Deep hands-on experience with ServiceNow (UI Builder, App Engine Studio, Flow Designer, IntegrationHub, Workspaces) * Proven experience in Architecture ownership * Experience working in an Agile (SAFe) framework * Ability to manage multiple priorities in a fast-paced environment ## Description We are seeking a Staff Engineer with deep expertise in ServiceNow to lead architecture, design scalable solutions, and drive engineering excellence. You will shape technical direction and raise the effectiveness of the team. You will play a key role in designing, developing, and maintaining scalable solutions on the ServiceNow platform, with a primary focus on Integrated Risk Management (IRM). The ideal candidate will have strong technical leadership skills, experience in stakeholder engagement, and a deep understanding of platform best practices. This is a hands-on leadership role requiring both: * Strategic thinking (architecture, standards, platform vision) * Execution depth (solution design, complex build, integration patterns) Key Responsibilities * Act as primary technical authority for ServiceNow and integrations * Provide deep hands-on support in complex design and troubleshooting scenarios * Mentor engineers and elevate overall technical capability of the team * Mentor junior engineers and provide technical leadership within the team to elevate the team * Lead architecture reviews, POCs, and technology evaluations * Design and deliver solutions using ServiceNow (App Engine, UI Builder, Now Experience, Flow Designer, IntegrationHub, ATFs) * Drive reuse and standardization across ServiceNow applications * Optimize platform usage and follow ServiceNow best practices to reduce technical debt and operational overhead * Lead technical design and development efforts ensuring scalability and maintainability * Conduct workshops with stakeholders to gather requirements and provide technical guidance on platform capabilities. * Support additional modules such as Software Asset Management (SAM) and Contract Management. * Collaborate in an Agile (SAFe) environment, participating in sprint planning, reviews, and retrospectives. * Ensure compliance with ServiceNow platform standards and governance. * Learn and champion DevOps practices. * Develop proficiency in and support configuration automation platforms, including Blue Prism and Power Automate, to drive process efficiency and integration. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Keeping applications secure by evolving OAuth 2.0 and OpenID Connect](https://www.wearedevelopers.com/videos/100152-keeping-applications-secure-by-evolving-oauth-2-0-and-openid-connect) - [Fast Flow, Not Fast Fluff: Embracing an Eclectic DevOps Coaching Approach](https://www.wearedevelopers.com/videos/855-fast-flow-not-fast-fluff-embracing-an-eclectic-devops-coaching-approach) - [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment) - [Delay the AI Overlords: How OAuth and OpenFGA Can Keep Your AI Agents from Going Rogue](https://www.wearedevelopers.com/videos/1637-delay-the-ai-overlords-how-oauth-and-openfga-can-keep-your-ai-agents-from-going-rogue) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Events like RSAC Get You CISOs. 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