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# Release of Information (ROI) Representative

- **Company:** INNOVATION AT WORK, INC.
- **Location:** Reno, NV, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Health Information Management, Microsoft Office, Electronic Medical Records
- **Published:** July 30, 2026
- **Apply:** https://careerlink.com/job/job_synd/3146301660--release-of-information-roi-representative/

## About the Role

We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in medical records or health information management, we encourage you to apply for this exciting opportunity.
Requirements:

 - High school diploma or equivalent.

 - At least 2 years of experience in medical records or health information management.

 - Knowledge of federal and VA rules, regulations, and directives related to ROI.

 - Proficient in Microsoft Office Suite.

 - Excellent communication and customer service skills.

 - Ability to work independently and in a team environment.

 - Strong attention to detail and organizational skills.

## Description

Our company is seeking a highly organized and detail-oriented ROI Representative to join our team. The ideal candidate for this position will be responsible for:

 - Processing all types of medico/legal, first party, and third party ROI requests in accordance with federal and VA rules, regulations, and directives.

 - Processing duplicate records from paper charts.

 - Retrieving documents from electronic health records.

 - Coordinating requests for information from Radiology and Pathology Lab.

 - Providing customer service to VA Veterans and associates for all types of ROI requests and questions.


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