> Markdown version of [/jobs/ext/1500492-it-field-service-technician](https://www.wearedevelopers.com/jobs/ext/1500492-it-field-service-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Field Service Technician - **Company:** Wingman Technologies Inc. - **Location:** Boston, MA, United States - **Salary:** $39,520.0 - $45,760.0 - **Contract:** Permanent contract - **Skills:** Apple Mac Systems, Computing Platforms, Computer Networks, Data Centers, Data Infrastructure, Virtual Private Networks (VPN), Microsoft Office, Wireless Networks, Software Troubleshooting, Firewalls (Computer Science), Data Management - **Published:** July 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ac8133f15b642582 ## About the Role Whether you're transitioning into IT, currently pursuing a degree, recently graduated, or looking to grow your technical career, we're looking for motivated individuals who want to build a long-term future in the technology industry., Strong organizational skills, attention to detail, and clear communication are just as important as technical ability., * Reliable transportation to travel to client sites throughout New England * Strong troubleshooting and problem-solving abilities * Working knowledge of Windows and macOS * Experience with desktop support and end-user assistance * Familiarity with networking concepts including VPNs, firewalls, switching, and wireless networking * Proficiency with Microsoft Office and the ability to quickly learn new software platforms * Strong organizational and time management skills * Ability to accurately document completed work and maintain detailed project records * Professional verbal and written communication skills * Ability to work independently while collaborating effectively within a team * Strong attention to detail and commitment to producing high-quality work * Ability to learn quickly and adapt to changing field environments * Ability to lift equipment, climb ladders, and perform physical installation work as required ## Description This is more than just another technician position-it's an opportunity to gain experience across multiple areas of technology while working alongside experienced professionals on real-world projects. About the Role This is a dynamic, field-based position-not a desk job. Every day brings new environments, new systems, and new challenges. You'll gain hands-on experience across multiple disciplines within IT and low-voltage technologies while supporting a wide variety of commercial clients. Our services include: * Desktop and end-user support * Network deployment, configuration, and troubleshooting * Data management and recovery * Structured cabling (Category 6, fiber optic, and data infrastructure) * Data center support * CCTV and video surveillance systems * Access control systems * Audio/Visual installation and control systems * Wireless network deployments * Technology infrastructure design and implementation This broad exposure allows our technicians to develop a well-rounded skill set and become capable of supporting a wide range of business environments. You'll work with clients across retail, hospitality, multifamily residential, commercial, manufacturing, healthcare, education, and government sectors, providing installation, troubleshooting, maintenance, and infrastructure deployment services. More Than Just Technical Work Our technicians are trusted representatives of Wingman Technology and play an important role in every project. In addition to technical work, you'll be expected to: * Document work performed clearly and accurately * Maintain organized service notes and project documentation * Communicate professionally with clients, vendors, and coworkers * Keep project managers informed of progress, challenges, and completed work * Represent Wingman Technology with professionalism and integrity on every job site ## Related Videos - [Startup Tech Presentations](https://www.wearedevelopers.com/videos/779-startup-tech-presentations) - [It's all about the Data](https://www.wearedevelopers.com/videos/425-it-s-all-about-the-data) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Fingerboard to Keyboard: Transposing One Profession to Another](https://www.wearedevelopers.com/videos/868-fingerboard-to-keyboard-transposing-one-profession-to-another) - [The Data Mesh as the end of the Datalake as we know it](https://www.wearedevelopers.com/videos/156-the-data-mesh-as-the-end-of-the-datalake-as-we-know-it) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)