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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support - **Company:** Adecco - **Location:** Black Hawk, CO, United States - **Salary:** $106,080.0 - $147,680.0 - **Contract:** Temporary contract - **Skills:** Antivirus Softwares, Software Applications, VoIP, Business Systems, Database Design, Email Filtering, Systems Analysis, Network Architecture, Network Monitoring, Network Administration, Remote Access Technology, Security Software, Software Engineering, Network Routers, Computer Network Technologies, Firewalls (Computer Science), Web Filtering, Computer Equipment, Information Technology, Server Operating Systems & Platforms, User Accounts - **Published:** July 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5fe07665a82e4871 ## About the Role * Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field preferred. * Experience with systems analysis, software support, application development, and technical troubleshooting. * Knowledge of Windows operating systems, networking technologies, and server environments. * Experience with database administration, backup, and recovery processes. * Understanding of network infrastructure, switches, routers, and firewall management. * Experience supporting VoIP telephone systems preferred. * Strong analytical, troubleshooting, and problem-solving abilities. * Excellent communication and customer service skills. * Ability to manage multiple projects and priorities effectively. ## Description The City of Black Hawk is seeking an experienced IT Systems Analyst for a temporary assignment expected to last approximately three months. This role combines systems analysis, software application support, network administration, project management, and end-user technical support. The selected candidate will also serve as a backup resource for the Information Technology Manager and play a key role in supporting the City's technology infrastructure., * Analyze, design, develop, and support software applications and business systems. * Evaluate user needs and recommend technology solutions to improve efficiency and effectiveness. * Research, test, and evaluate software, hardware, and technology products. * Troubleshoot and resolve software, application, hardware, and system-related issues. * Provide technical support to end users via phone, email, remote access, and onsite assistance. * Develop and deliver employee training for new and existing software applications and technology deployments. * Manage technology projects, including documentation, task assignments, and progress reporting. * Assist with database design, development, maintenance, backup, recovery, and monitoring. * Support network infrastructure, including switches, routers, connectivity, and network monitoring. * Maintain and support cybersecurity tools, including firewalls, antivirus software, spam filtering, content filtering, and intrusion prevention systems. * Install, configure, maintain, and troubleshoot computer hardware and software. * Support and administer VoIP, digital, and analog telephone systems. * Provide Help Desk support and technical assistance to City employees. * Assist with budgeting, technology planning, equipment replacement strategies, purchasing, and vendor evaluations. * Maintain user accounts, permissions, and system security. * Serve as a representative in meetings with staff, vendors, contractors, and outside agencies. * Assist the Information Technology Manager with daily technology operations as needed. ## Related Videos - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Lies, Damned Lies and Large Language Models](https://www.wearedevelopers.com/videos/1231-lies-damned-lies-and-large-language-models) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Using Agents to Curate the Content You See Online - Dan Gish](https://www.wearedevelopers.com/videos/2159-using-agents-to-curate-the-content-you-see-online-dan-gish) - [Web Scraping, AI Agents, and the Future of Open Source - Kevin Lewis (Apify)](https://www.wearedevelopers.com/videos/1910-web-scraping-ai-agents-and-the-future-of-open-source-kevin-lewis-apify) ## Related Articles - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [10 Highest Paying Jobs in Austria](https://www.wearedevelopers.com/magazine/268-10-highest-paying-jobs-in-austria)