> Markdown version of [/jobs/ext/1500558-non-technical-dealer-support-representative](https://www.wearedevelopers.com/jobs/ext/1500558-non-technical-dealer-support-representative). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Non-Technical Dealer Support Representative

- **Company:** Polaris Industries Inc.
- **Location:** Minneapolis, MN, United States
- **Experience:** Experienced
- **Salary:** $49,920.0 - $58,240.0
- **Contract:** Permanent contract
- **Skills:** IBM System I, Microsoft Outlook, Microsoft Dynamics CRM, Office Suite, Microsoft SharePoint
- **Published:** July 30, 2026
- **Apply:** https://www.minneapoliscareersite.com/job.asp?id=3331579499&tx=JK6559FFI&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Communication: You clearly convey information, ideas, and expectations to diverse audiences, adjusting your message to ensure understanding and alignment.
 * Customer Focus: You prioritize the needs of internal or external customers and use feedback and data to improve outcomes, processes, or experiences.
 * Problem Solving: You identify issues, assess root causes, and implement practical solutions that balance speed, quality, and risk., * Bachelor's degree preferred or equivalent experience
 * Minimum of two years of B2B or B2C experienceStrong problem-solving and critical thinking skills with the ability to balance complex situations and drive meaningful outcomes
 * Demonstrated ability to prioritize effectively, manage details, and follow through on commitments
 * Strong verbal and written communication skills with the ability to tailor messages to various audiences
 * Proficiency with Microsoft Outlook, Office Suite, and SharePoint; experience with Microsoft CRM, Showcase, and AS400 is a plus
 * Powersports or automotive dealership experience preferred

## Description

As a Non-Technical Dealer Support Representative, you will serve as a key partner to Polaris dealers by helping them navigate products, systems, and programs across the business. You will listen closely to dealer needs, identify the right type of support, and guide them toward effective solutions. In this role, you will share insights from dealer interactions with internal teams to help improve processes and decision-making. You will also build rapport with a wide range of dealership personnel while representing the voice of the dealer across Polaris. This position offers the opportunity to influence dealer experience and support continuous improvement across a broad and dynamic business., * Communicate with Polaris dealers to understand needs, provide guidance, and deliver solutions across products, systems, and programs.

 * Manage each dealer contact with a sense of urgency, clearly outlining next steps and expected resolution timelines.
 * Facilitate research, problem solving, and dispute resolution between dealers and internal teams.
 * Leverage Polaris systems, tools, and vendor resources to identify solutions and ensure each interaction meets internal performance metrics.
 * Coach and advise dealership personnel to support productivity, profitability, and customer experience.
 * Act as a subject matter expert for assigned systems, product lines, or business areas and contribute to process documentation.
 * Develop and put forward new approaches that improve dealer sentiment and enhance owner satisfaction.


## Related Videos

- [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows)
- [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all)
- [Building with IBM Bob](https://www.wearedevelopers.com/videos/100275-building-with-ibm-bob)
- [Car's are Technology on Wheels - Impact of Software and IT Competence in Automotive](https://www.wearedevelopers.com/videos/780-car-s-are-technology-on-wheels-impact-of-software-and-it-competence-in-automotive)
- [Hands-on Journey to Quantum Computing with IBM](https://www.wearedevelopers.com/videos/137-hands-on-journey-to-quantum-computing-with-ibm)
- [How Sparking Developer Joy Unlocks Developer Productivity](https://www.wearedevelopers.com/videos/613-how-sparking-developer-joy-unlocks-developer-productivity)

## Related Articles

- [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Best Companies to Work For in Austria: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/192-best-companies-to-work-for-in-austria-top-25-companies-in-2023)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)