> Markdown version of [/jobs/ext/1501218-analyst-digital-operations](https://www.wearedevelopers.com/jobs/ext/1501218-analyst-digital-operations). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Analyst Digital Operations - **Company:** Republic Services - **Location:** Phoenix, AZ, United States - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Agile Methodology, Microsoft Visio, Microsoft PowerPoint, Release Management, Information Technology - **Published:** July 30, 2026 - **Apply:** https://dejobs.org/x/x/34ACA107B00347039D5F0E872A7729B5/job/ ## About the Role * Familiar with organizational and project change management processes. * Previous experience organizing and supporting a diverse group of contributors and stakeholders to achieve objectives. * Ability to develop a deep understanding of current-state operational processes, pain points, and areas of opportunity by asking high value questions, engaging in active listening, and probing. * Demonstrate ability and willingness to adjust and adapt to changing conditions. * Results oriented and good time management skills with an ability to understand key milestones and objectives while leading groups of internal and external resources to meet project goals. * Experience in a support role with a consulting, transportation, or logistics firm (preferred). * Experience utilizing Agile Project delivery methodologies. * Grasps concepts quickly, adheres to work schedule and follows through on challenges as they arise * Written and verbal communication skills, with the ability to create, process, and design content in PowerPoint, Word, Excel, and Visio * Ability to translate operational team issues into new ideas and solutions * Maintains a positive outlook and works well in a team-oriented environment, * Experience in a support role with a consulting, transportation, or logistics firm. ## Description POSITION SUMMARY: The Analyst, Digital Operations plays a key role in the creation of future-state products and processes that will ultimately transform service delivery at Republic Services. Working closely with Operations, Information Technology and other cross-functional stakeholders and 3rd Party Vendors, the Analyst, Digital Operations drives significant portions of Republic Services' future-state operations strategy. The Analyst, Digital Operations supports the team by leveraging their project delivery skillset and understanding of Republic operations to aid the creation and field socialization of project outputs, ultimately driving field solutions and business value., * Deliverable Creation and Socialization * Responsible for creation of process documentation, project content, and inputs for agile project delivery. * Supports advocating for and socializing project deliverables with key stakeholders. * Supports planning and facilitation of business working sessions, resulting in changes to the product backlog. * Participates, facilitates, or supports multiple aspects of technology and process delivery (analysis, requirements, design, testing, training, release management, support, etc.). * Attends internal core team working sessions to provide insights and knowledge into business requirements, future-state process definition, and scope/approach for product testing. * Conducts working sessions with extended field team members/subject matter experts to address gaps/open items in product creation. * Performs user testing sessions and recommends UX improvements * Participates in proof-of-concept, prototype and pilot activity to validate solutions and benefits. * Aligns business and IT stakeholders of product functions and objectives through clear and concise communication. * Reviews all deliverables and deliverable templates and provides inputs/suggestions for quality improvement. * Field Stakeholder Partnership * Maintains excellent understanding of the needs of operators in the field through work with drivers, dispatchers, supervisors, and other relevant subject matter experts. * Supports socialization of deliverables with defined stakeholders to ensure their buy-in on content. * This position may require travel by air, car and/or other modes of transportation up to 10% of the time. * Performs other job duties as assigned or apparent., Our company values guide our daily actions: * Safe : We protect the livelihoods of our colleagues and communities. * Committed to Serve : We go above and beyond to exceed our customers' expectations. * Environmentally Responsible: We take action to improve our environment. * Driven : We deliver results in the right way. * Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. 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