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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Associate Automation & AI Engineer - **Company:** Southern Wine & Spirits of America, Inc. - **Location:** Miramar, FL, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Spreadsheets, Information Systems, Databases, Data Cleansing, Data Integration, Information Technology Operations, Python (Programming Language), Machine Learning, Operational Data Store, Windows PowerShell, Power BI, Scripting, Microsoft Power Automate, Office365, Test Scripts, Information Technology, Api Management, Servicenow, Databricks - **Published:** July 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f8bbcce5164ccd8b ## About the Role Bachelor's degree in any field, or an equivalent combination of education and hands-on IT or technical experience. A degree in a technical field (e.g., Computer Science, Information Systems) is helpful but not required. Typically, 1 - 3 years of experience in an IT, technical support, operations, or other relevant role. Basic knowledge of reporting and automation tools (e.g., Power BI, Power Automate, and a scripting language such as Python or PowerShell). Basic comfort working with data (e.g., spreadsheets and databases). Strong communication skills and the ability to work with people to understand their needs. Eagerness to learn new tools and grow technical skills on the job. Native-level proficiency/fluent in English. Preferred Skills Exposure to Microsoft 365 Copilot or other AI-assisted tools for automation, summarization, or reporting. Familiarity with IT service management platforms (e.g., ServiceNow), including their reporting or AI and automation capabilities. Interest in learning data and integration platforms such as Databricks to help build reports and connect systems. Basic understanding of APIs and how systems connect and share data. Curiosity about using AI development assistants to help build reports, dashboards, and simple machine-learning (ML) models. Experience creating reports, dashboards, or documentation for non-technical audiences. Prior experience in an IT operations, service desk, or ITSM environment. Ability to explain technical topics clearly to non-technical stakeholders. Ability to investigate and analyze information and draw conclusions. Physical Demands Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs EEO Statement ## Description Partner with team members and stakeholders to understand their reporting and information needs. Build and maintain Power BI reports and dashboards using approved, governed data sources. Learn how the team's systems, data sources, and integrations work, building understanding over time rather than being expected to be an expert on day one. Assist with automating repetitive, manual tasks using tools such as Power Automate and Microsoft 365 Copilot. Learn how API integrations work and help connect systems (for example, ServiceNow with other platforms), with guidance. Assist with data and integration platforms such as Databricks to help build reports and connect systems, learning these tools as you go. Learn to use AI to help build reporting and dashboard solutions and, over time and with guidance, support simple machine-learning (ML) models. Write and maintain simple scripts (e.g., Python or PowerShell) to support automation and data preparation. Test reports and automations to confirm they work as intended before they are used. Assist with operational and incident-related reporting and help improve the quality of operational data. Help keep clear, up-to-date documentation for the reports, automations, and workflows you build. 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