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# Systems Engineer

- **Company:** Jobot
- **Location:** Hampton, VA, United States
- **Experience:** Experienced
- **Salary:** $100,000.0 - $110,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Configuration Management, Databases, Linux, Document Management Systems, Remote Access Technology, Software Engineering, Backup and Restore, Software Troubleshooting, Containerization, Kubernetes, Performance Monitor, Tools for Reporting, Video Streaming, Network Server, Server Operating Systems & Platforms
- **Published:** July 30, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2891293498-2

## About the Role

Strong troubleshooting capabilities
Ability to independently manage workload and prioritize tasks
Excellent communication skills
Experience with Kubernetes and containerized applications
Customer-service oriented mindset

Preferred (Not Required)
Video streaming / video protocol experience (RTSP, WebRTC, ONVIF, etc.), Intelligent Transportation Systems (ITS) industry experience
3+ years of relevant hands-on experience
Experience with server operating systems, networking environments, and infrastructure support
Familiarity with cross-functional collaboration in technical environments
Experience supporting 24/7/365 systems
Exposure to software development lifecycle processes, including change control and configuration management
Experience with remote access tools, databases, and reporting tools is a plus
Strong attention to detail, documentation, and training capabilities

## Description

Serve as the primary customer liaison, responding to operational questions and resolving issues
Support and maintain video NVR systems
Troubleshoot and resolve hardware, software, and communication issues
Participate in client meetings and change control processes, including presenting updates and proposals
Perform hardware and software upgrades across environments (Linux, Windows, and COTS tools)
Provide on-call support during off-hours as needed
Train operations staff on systems, tools, and processes
Identify areas for improvement and recommend solution-based enhancements, including technical standards and upgrades
Monitor performance of containerized applications and systems
Collaborate with Software Engineering and QA teams to test and implement applications and products
Document system architecture, configurations, procedures, and changes
Manage system backups, recovery processes, and infrastructure performance
Support and maintain networks, servers, workstations, and related infrastructure
Work cross-functionally with internal teams and external vendors to ensure system stability and performance


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