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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Center Technician II - **Company:** JIM'S SERVICE, INC. - **Location:** Atlanta, GA, United States - **Experience:** Experienced - **Salary:** $83,200.0 - **Contract:** Permanent contract - **Skills:** Data Centers, Monitoring of Systems, Networking Basics, Network Connections, Runbook, Virtual Local Area Networks, Hardware Infrastructure, Network Server, Cisco - **Published:** July 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f9b8d1cb246d74c5 ## About the Role * Strong experience with server hardware lifecycle (install, replace, troubleshoot) and understanding ofRAID/storage basics. * Solid working knowledge of networking fundamentals (switching concepts, fiber/optics basics, cablingstandards, port verification). * Hands-on ability with structured cabling (copper and fiber), patching, labeling, and rack organization. * Proficiency using ticketing/ITSM systems, monitoring tools, and escalation workflows. * Competence reading diagrams, schematics, and runbooks, and producing clear documentation afterwork. * Demonstrated experience working in a high-availability, safety-first environment with controlled changeprocesses. * Ability to lift and work in constrained spaces (often required for rack work and component swaps). Qualifications (common) * Typically 3-7+ years of data center operations/technician experience (or equivalent hands-on work). * Technical education in IT/networking/electronics (or equivalent practical experience). * Experience with at least one common data center environment or platform stack(servers/network/storage) is preferred. Preferred (nice-to-have) * Certifications such as CompTIA A+/Network+, Cisco (CCNA), ITIL, or vendor-specific hardwarecertifications. * Experience with on-call rotation, outage response, and incident command principles. * Knowledge of data center infrastructure monitoring (BMS alarms, environmental monitoring,power/cooling telemetry-role dependent). Work conditions * On-site work in a temperature-controlled environment. * Shift work and on-call may be required. * Ability to work under time constraints during incidents and scheduled maintenance windows. ## Description An Experienced Data Center Technician is responsible for day-to-day data center operations and advanced hands-on technical support. The role focuses on maintaining uptime for server, network, storage, and data center infrastructure while performing complex troubleshooting, executing changes safely, and mentoring other technicians., * Respond to and troubleshoot incidents involving servers, switches, storage systems, cabling, PDUs,cooling components, and alarms; identify root cause and drive resolution. * Perform advanced break/fix and migrations: rack-and-stack, hardware replacements, firmwareverification, and structured cabling changes. * Execute preventive and corrective maintenance following runbooks and change procedures (includingescalation to engineering when needed). * Support data center infrastructure operations including power distribution awareness, UPS/generator-related operational checks (as applicable), airflow best practices, and cooling/CRAH-CRAC monitoringresponse. * Install and test network connectivity (patch panels, patch cords, optics/SFPs, VLAN/port verification asapplicable). * Own physical layer documentation quality: cable maps, labeling standards, rack diagrams, asset records,and post-change updates. * Manage work orders and changes in a ticketing/change system, ensuring approvals, sequencing, androllbacks are followed. * Maintain compliance and safety: ESD procedures, ladder/working-at-height safety, access control, andadherence to data center standards. * Coordinate with vendors and cross-functional teams (network engineering, platform teams, facilities, andsupport) during outages and escalations. * Mentor junior technicians through shadowing, coaching on procedures, and improving teamplaybooks/runbooks. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Technical Documentation - How Can I Write Them Better and Why Should I Care?](https://www.wearedevelopers.com/videos/681-technical-documentation-how-can-i-write-them-better-and-why-should-i-care) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)