> Markdown version of [/jobs/ext/1502317-it-infrasturcture-technician](https://www.wearedevelopers.com/jobs/ext/1502317-it-infrasturcture-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Infrasturcture Technician

- **Company:** Managed Services
- **Location:** Franklin, IN, United States
- **Experience:** Experienced
- **Salary:** $70,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Backup Devices, VoIP, Cisco Hardwares, Cloud Computing, Cyber Security, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Hyper-V, Networking Hardware, Internetworking, Virtual Private Networks (VPN), Windows Servers, Networking Basics, Routing, Azure Active Directory, TCP/IP, Virtual Local Area Networks, Firewalls (Computer Science), Information Technology, Palo Alto Networks, Vmware
- **Published:** July 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3c4a2041f3148e41

## About the Role

· Approximately 3+ years of professional IT experience (MSP experience preferred).

· Microsoft 365 administration in business environments.

· Experience with Windows Server and Active Directory.

· Understanding of Microsoft Entra ID.

· Solid networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs, routing, switching).

· Strong troubleshooting skills.

· Excellent communication and customer service.

Experience with Azure, VMware, Hyper-V, Cisco Meraki, Palo Alto Networks, Ubiquiti, hosted VoIP, cybersecurity, or backup solutions is a plus but not required.

## Description

At Managed Services Partners, we support the technology our customers rely on every day. From Microsoft 365 and networking to cybersecurity, hosted VoIP, cloud infrastructure, and backup solutions, our goal is simple: keep our customers productive through dependable technology and outstanding service.

We're looking for an IT professional who enjoys solving problems, learning new technologies, and taking ownership of customer issues.

This is not a call-center help desk position. Every day brings new challenges, and you'll work across a wide variety of technologies while collaborating with a small, experienced technical team.

What You'll Do

· Support business customers remotely and onsite.

· Administer Microsoft 365 and Microsoft Entra ID.

· Support Windows desktops and Windows Server.

· Troubleshoot networking, VPN, wireless, firewalls, and internet connectivity.

· Support hosted VoIP and SIP-based communications.

· Participate in cloud, virtualization, and infrastructure projects.

· Install and configure networking equipment and IP phones.

· Participate in an on-call rotation and occasional scheduled maintenance.

Documentation Matters

We believe a problem isn't fully solved until another technician can understand exactly what was done.

You'll be expected to document troubleshooting, resolutions, customer environments, and contribute to our internal knowledge base. Documentation is part of completing the job.


## Related Videos

- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go)
- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques)
- [Infrastructure as Code: The Developer's Secret Weapon](https://www.wearedevelopers.com/videos/1221-infrastructure-as-code-the-developer-s-secret-weapon)
- [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)