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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director, Change Management, CSA - **Company:** Reuters America LLC - **Location:** Frisco, TX, United States - **Experience:** Expert - **Salary:** $137,200.0 - $254,800.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Salesforce.Com, SAP (Applications) - **Published:** July 30, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17750904?backUrl=%2Fcareer%2F17750904%2FDirector-Change-Management-Csa-Texas-Frisco ## About the Role * Bachelor's degree in Business Administration, Organizational Development, or a related field * 10+ years of progressive experience leading change management for large-scale business or technology transformation programs, including at least 5 years in a leadership role * Experience developing and executing change strategies for simultaneous, interdependent programs in a matrixed global organization * Exceptional people leadership skills, with a track record of building and developing high-performing teams * Superior stakeholder management and executive communication skills, with the ability to influence and collaborate effectively from frontline level to senior business leadership * Proven ability to establish adoption metrics and demonstrate business value from change management investment * Recognized thought leadership in change management and organizational development, with the ability to provide strategic guidance on complex organizational challenges, * Advanced degree (MBA or related field) * Prosci, CCMP, PMP, or equivalent certification * Experience supporting ERP migrations, commercial systems consolidation, or CRM/ERP platform implementations (e.g., Salesforce, SAP) ## Description We're looking for an experienced Director, Change Management to provide end-to-end oversight of change management across a large-scale, multi-year commercial systems transformation program. This program is modernizing how commercial work gets done across the business - spanning platform enablement, process simplification, AI-enabled delivery, and legacy system retirement. This is an integrator role: you'll bring together change readiness across multiple personas, business segments, and parallel program workstreams into one coherent picture, partnering closely with a cross-functional team. About the Role In this opportunity as Director, Change Management, you will be responsible for: Strategy, Standards & Continuous Improvement * Develop and implement comprehensive change management strategies and plans for large-scale transformation initiatives, including stakeholder analysis, communication plans, training programs, and resistance management * Define and track adoption metrics and KPIs to measure change effectiveness and demonstrate business value * Define reusable templates each business segment can execute against (change impact assessment, change readiness assessment, change strategy, change management plan) * Build a holistic change management approach that connects existing segment-level efforts already underway, rather than replacing them * Continuously improve change management methodology and tools based on lessons learned across the program Team & Thought Leadership * Lead and mentor a team of change management professionals, fostering their growth and ensuring effective program delivery * Act as a thought leader in change management, providing strategic guidance and innovative solutions to complex organizational challenges across the program Cross-Program Oversight & Governance * Oversee change management dependencies, risks, and issues across business segments and program workstreams * Maintain a consolidated view of change management milestones across all workstreams, providing a single picture of readiness and risk * Establish governance structures and a reporting cadence for change readiness and risk, feeding into existing program leadership forums (e.g., steering committee updates) * Monitor overall change readiness across the program and escalate material gaps to leadership * Provide input into launch decisions based on consolidated change readiness, alongside segment and program leadership Stakeholder Engagement & Collaboration * Collaborate closely with senior leadership, program/project managers, and stakeholders to integrate change management activities into overall program plans * Build and maintain strong relationships with key stakeholders across all levels of the organization, managing expectations and fostering collaboration * Define and stand up a cross-functional change management stakeholder network, identifying roles, teams, and named contacts required across segments (e.g., change management, sales enablement, operations, customer support, legal) ## Related Videos - [Empowering People in a Digital World: HR’s Next Big Chapter](https://www.wearedevelopers.com/videos/1813-empowering-people-in-a-digital-world-hr-s-next-big-chapter) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Independently together: how micro-applications improve developer experience + app performance](https://www.wearedevelopers.com/videos/452-independently-together-how-micro-applications-improve-developer-experience-app-performance) - [Replacing Excel with SAP APIs & Python validation](https://www.wearedevelopers.com/videos/1944-replacing-excel-with-sap-apis-python-validation) - [Turning People Strategy into a Transformation Engine](https://www.wearedevelopers.com/videos/1755-turning-people-strategy-into-a-transformation-engine) - [AI is dead, long live AK](https://www.wearedevelopers.com/videos/1093-ai-is-dead-long-live-ak) ## Related Articles - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)