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# Solution Architect - Dynamics 365 Field Service

- **Company:** Rand Group Solutions, Llc
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Microsoft Azure, Information Systems, Data Hub, Github, Inventory Management Software, Microsoft Dynamics, Systems Integration, Microsoft Power Automate, Power Platform Integration, Microsoft Business Central, Microsoft Dynamics 365 Finance & Operations, Form Processing, Powerapps
- **Published:** July 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e86d3e93f2aa40fb

## About the Role

* 8+ years of experience implementing Dynamics 365 Field Service, with at least 3 years in a Solution Architect capacity
 * Bachelor's degree in accounting, finance, business administration, information systems, or a related field
 * Strong hands-on expertise in resource scheduling and optimization, including Universal Resource Scheduling and Resource Scheduling Optimization
 * Deep experience with the Power Platform, including Power Pages, Power Automate, and Dataverse solution architecture
 * Hands-on experience configuring and supporting Field Service Mobile, including offline capability and mobile form design
 * Proven experience architecting enterprise-scale implementations involving multiple system integrations
 * Practical understanding of AI capabilities relevant to field service operations, such as AI-assisted scheduling, predictive maintenance, or Copilot-enabled service scenarios
 * Excellent client-facing communication skills, with demonstrated ability to lead technical workshops and present to operational and executive stakeholders
 * Experience estimating and scoping engagements in a consulting or professional services environment
 * Demonstrated success managing multiple projects, priorities, and client stakeholders in a consulting environment
 * Experience mentoring consultants and contributing to team development, resource planning, and delivery excellence, * Experience integrating Field Service with Business Central or Dynamics 365 Finance & Operations, including dual-write or custom integration approaches
 * Background in IoT-based or connected field service scenarios
 * Experience with Power Apps Code Apps or code-first extensions to the Power Platform
 * Prior consulting experience at a Microsoft implementation partner
 * Familiarity with Azure DevOps or GitHub-based ALM pipelines for Power Platform solutions

## Description

* Lead solution architecture and design for Dynamics 365 Field Service implementations, from discovery through go-live and hyper care
 * Architect resource scheduling and optimization solutions, including Universal Resource Scheduling, the Schedule Board, and Resource Scheduling Optimization (RSO)
 * Design end-to-end Power Platform solutions incorporating Power Pages, Power Automate, Power Apps, and Dataverse to support field operations
 * Architect and configure Field Service Mobile experiences, including offline scenarios, mobile forms, and technician workflows
 * Design integrations between Field Service and Business Central, Finance & Operations, ERP, or third-party asset and inventory systems
 * Evaluate and design AI-enabled scheduling, predictive maintenance, and service optimization capabilities within the Field Service application
 * Produce solution architecture documentation, functional design specifications, and technical roadmaps for client and internal stakeholders
 * Lead technical discovery workshops with client operations, dispatch, and IT stakeholders to translate business requirements into scalable designs
 * Mentor consultants and developers on Field Service solution design standards, ALM practices, and Power Platform governance
 * Support pre-sales scoping and estimation for new and expanding Field Service engagements


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