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# Help Desk Technician (Entry Level)

- **Company:** Johnson Bros. Bakery Supply, Inc.
- **Location:** San Antonio, TX, United States
- **Experience:** Starter
- **Salary:** $35,360.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Issue Tracking Systems, Microsoft Software, Enterprise Software Applications, Information Technology, User Accounts
- **Published:** July 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5a165280c5b2dbe9

## About the Role

We are currently seeking a motivated and tech-savvy Entry Level Helpdesk Technician to join our team. Are you the person that family asks for help with technology? Then this might be the opportunity you are looking for. Join us and we will give you on the job training and tune your skills to becoming a top-level IT technician., * Interest in the IT field, including communications technology, A/V, hardware, and software

 * Basic knowledge of networking concepts and Microsoft Software's
 * Basic technical knowledge to troubleshoot the individual components of a computer
 * Demonstrates a persistent problem-solving and efficient approach to technology
 * Ability to adapt and learn new technologies in a timely manner.
 * Strong customer service background; can interface with internal end users, as well as clients
 * We will provide training in our ticketing system and other technologies including our LOB Application

Nice-to-Have but not required 'Bonus' Qualifications:

 * ERP experience
 * CompTIA A+

## Description

* Support end users that are running modern operating systems and software packages
 * Responsible for the organization and inventory of IT-related equipment
 * Assist with compliance audits and tracking
 * Assist with a variety of IT projects, as needed
 * Data Entry tasks within our LOB application ERP system
 * Creating new user accounts and decommissioning users as needed
 * PC setups and deployments
 * Onsite visits to our remote locations
 * Maintaining and managing printers and toner levels
 * Review windows and systems updates


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