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# Technical Support Engineer - Automated Logic

- **Company:** Carrier Inc
- **Location:** Brown Deer, WI, United States
- **Experience:** Expert
- **Salary:** $79,000.0 - $158,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Document Management Systems, Software Engineering, Systems Integration, Technical Data Management Systems
- **Published:** July 30, 2026
- **Apply:** https://www.careerjet.com/job/us321285957ab18dc676b01e20229941f3/eaa

## About the Role

High School Diploma or GED
5+ years of experience in Building Automation or HVAC Controls
Valid driver's license and ability to travel extensively
Preferred Qualifications
Strong knowledge of DDC systems, controls hardware, and integration.
Experience with ALC platforms (WebCTRL preferred).
Ability to troubleshoot complex systems and resolve issues independently.
Experience supporting mission-critical environments.
Strong understanding of commissioning processes.
Proven leadership experience mentoring field teams.
Ability to read and interpret mechanical/electrical drawings.

## Description

Serve as the primary technical expert for the field, diagnosing and assisting in resolving complex building automation and control system issues.
Provide on-site leadership during critical project phases, including first-of-kind startups, system integration, and customer demonstrations.
Train Field Engineers and Field Engineer Supervisors to strengthen technical and leadership capabilities across the team in Wisconsin, Minnesota and the North Region.
Lead field execution for complex and high-visibility projects, including commissioning and startup activities.
Conduct hardware and software design reviews, offering actionable feedback to engineering leadership.
Collaborate with the sales team on control retrofit opportunities by performing site walks, gathering technical data, and supporting proposal development.
Perform periodic energy audits with sales on selected customer sites to present a complete plan to customers for possible energy saving opportunities.
Act as a key technical liaison between customers and internal teams, delivering advanced troubleshooting and support.
Document system performance, commissioning results, and overall project status.
Perform quality control reviews, ensuring subcontractor installation meets standards, systems operate correctly, and all project deliverables are achieved., Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at . We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline Applications will be accepted for at least 3 days from Job Posting Date: 27 July 2026
Job Applicant's Privacy Notice
Please click on the link to review the .
Use of AI
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