> Markdown version of [/jobs/ext/1504777-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/1504777-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Technician

- **Company:** Excelitas Technologies
- **Location:** Billerica, MA, United States
- **Salary:** $52,000.0 - $93,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Azure Active Directory, Software Deployment, Office365, Microsoft InTune
- **Published:** July 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=578edd11df5407ce

## About the Role

* Demonstrate hands on experience supporting Windows endpoints in a business environment;
 * Show working knowledge of Microsoft Intune or endpoint management platforms;
 * Exhibit experience supporting users onsite with minimal supervision;
 * Possess a solid understanding of Microsoft 365 applications and Azure AD concepts;
 * Communicate effectively with end users and IT team members;
 * Be willing to travel as required;
 * Be able to lift and move IT equipment as part of onsite support duties.

## Description

* Provide advanced onsite and desk-side IT support for end users as needed when escalated from the service desk;
 * Support and maintain Windows PCs, laptops, and mobile devices in an enterprise environment;
 * Perform device provisioning, replacements, troubleshooting, and lifecycle management;
 * Support Microsoft Intune operations including device enrollment, compliance monitoring, configuration profiles, and application deployments;
 * Troubleshoot endpoint related issues and partner with senior IT staff on complex incidents;
 * Assist with endpoint security, patching, and standard configuration activities;
 * Document technical procedures, asset changes, and issue resolutions in accordance with IT standards.


## Related Videos

- [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)
- [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies)
- [WeAreDevelopers LIVE - Smoover - Who's Best at DevRel?](https://www.wearedevelopers.com/videos/1901-wearedevelopers-live-smoover-who-s-best-at-devrel)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)