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# Business Process & Product Design Lead

- **Company:** Ark Infotech Spectrum
- **Location:** Philadelphia, PA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Software as a Service, Data Governance, SAP (Applications), Data Analytics, Figma, GXP
- **Published:** July 30, 2026
- **Apply:** https://www.dice.com/job-detail/78ede550-5461-47c4-bb5f-d075a9e3d0ea

## About the Role

· Pharma clinical supply chain experience

· Knowledge of SaaS products and landscape

· Strong business process analysis and design experience

· Hands-on product design / digital product experience

· Experience with GxP-regulated applications / products

· Workshop facilitation to help harmonize divergent business processes into one target design

· Rapid wireframing/prototyping (Figma or similar) to validate harmonized processes with stakeholders before build

· Working knowledge of integrations and master data governance

· Experience with large-scale ERP/SAP or supply chain transformation programs

Nice-to-have skills

· Background in data-driven continuous improvement and harmonization initiatives

· Comfort operating within a defined governance/RACI structure - knowing when to decide versus when to escalate, · Strong experience in business analysis, process design, product design, or business transformation roles.

· Understanding of pharmaceutical R&D and supply chain processes in a regulated (GxP) environment.

· Proven ability to translate business requirements into solution designs and product features.

Key qualities

· Strong collaboration and influencing skills across functions and levels.

· Ability to simplify complex challenges into practical solutions.

· Passion for transformation, innovation, standardization, and continuous improvement.

· Adaptable, proactive, and outcome-focused.

## Description

· Business process & product design

 * Analyze and document current-state R&D supply chain processes and identify gaps, inefficiencies, and dependencies.
 * Define future-state process designs, frameworks, and taxonomy aligned to strategic objectives and industry best practices.
 * Translate business needs into clear product requirements, user stories, process flows, and functional specifications.
 * Ensure processes, data, and system capabilities are aligned to deliver target outcomes and user experience.
 * Transformation & harmonization
 * Assess differences in operating models across business units and identify simplification and standardization opportunities.
 * Drive adoption of common processes, business rules, and governance models.
 * Support change management, organizational readiness, and transition to harmonized ways of working.
 * Champion continuous improvement and data-driven decision-making.
 * Stakeholder engagement
 * Facilitate workshops, design sessions, and requirements gathering with business stakeholders.
 * Act as a trusted partner between business teams, IT, digital product teams, and external vendors.
 * Build alignment across diverse stakeholder groups and drive consensus on priorities and solution direction.
 * Communicate complex concepts clearly to both technical and non-technical audiences.


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