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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Windows Administrator - **Company:** Innovity Incorporated - **Location:** Harrisburg, PA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, Systems Engineering, JIRA, Microsoft Azure, Bash Shell, Software as a Service, Cloud Computing, Information Systems, Computer Networks, Databases, Domain Name System (DNS), Middleware, Monitoring of Systems, HP Systems Insight Manager, Linux Servers, Log Analysis, Windows PowerShell, TCP/IP, Virtualization Technology, Scripting, Google Cloud, Load Balancing, Virtual Environment, Multi-Cloud, Kubernetes, Information Technology, Dynatrace, Servicenow, Vmware, Microservices - **Published:** July 30, 2026 - **Apply:** https://www.careerjet.com/jobad/us91bd213ff036118c1e73493220f811bc ## About the Role * Education: Bachelor's degree in information systems, Computer Science, or equivalent experience. * Experience: * 8+ years in systems engineering, infrastructure support, or monitoring roles. * 8+ years of hands-on experience with Dynatrace or similar APM tools. * Technical Skills: * Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, GCP). * Basic networking understanding (DNS, TCP/IP, load balancing). * Experience with scripting or automation tools like PowerShell or Bash (preferred). * Familiarity with Kubernetes or container monitoring. * Experience with ITIL practices and regulated industries (e.g., healthcare, financial services). * Soft Skills: * Strong troubleshooting and analytical skills. * Effective communication and collaboration across teams. * Detail-oriented with a proactive mindset., Demonstrate ability to effectively communicate verbally and in writing with all levels of staff and management ## Description Under limited supervision, coordinates, designs, and secures computer databases to store, track, and maintain a large volume of critical business information. Serves as highest advanced-level subject matter expert, providing authoritative guidance for professional staff. May also serve in a lead role. Collaborate with cross-functional teams to automate monitoring, troubleshoot performance bottlenecks, and research for Root Cause Analysis (RCA) across hybrid, multi-cloud, and microservices architectures. This is for the INET Program. * Monitoring & Observability: * Configure, maintain, and optimize monitoring solutions using Dynatrace. * Enable end-to-end visibility across infrastructure, systems, and applications. * Develop dashboards, alerts, and health checks to ensure system health and reliability. * Monitor service performance and availability and set alert thresholds to minimize false positives. * Infrastructure Systems Monitoring: * Monitor Windows/Linux servers, virtual environments, and cloud platforms (AWS, Azure, GCP). * Support monitoring of databases, middleware, and network components. * Collaborate with infrastructure and cloud teams to identify trends and capacity needs. * Proactively identify and resolve issues before they impact production. * Application Monitoring: * Use Dynatrace to monitor application performance and transaction flows. * Support synthetic monitoring and real user monitoring. * Work closely with application teams to ensure comprehensive monitoring coverage. * Assist in troubleshooting performance issues at both the application and system level. * Incident Support: * Participate in incident response efforts related to performance and availability. * Provide monitoring insights during troubleshooting and root cause analysis. * Identify and close monitoring gaps. * Continuous Improvement: * Enhance monitoring standards and documentation. * Recommend improvements to monitoring configurations and alert strategies. * Support integration of monitoring tools with IT Service Management (ITSM) platforms., Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, GCP). Required Experience with scripting or automation tools like PowerShell or Bash (preferred). Required Basic networking understanding (DNS, TCP/IP, Load balancing). Required Experience migrating from Dynatrace Managed to SaaS Required Knowledge of recommending baseline monitoring thresholds, KPI;s and SLA's Required Familiarity with enterprise log analysis frameworks and tools like Jira or Service Now. Required Exposure to AWS Solution Architect Professional Certification (Preferred). 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