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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Project Delivery Coordinator - **Company:** The Judge Group - **Location:** Seattle, WA, United States - **Experience:** Expert - **Salary:** $97,760.0 - $118,560.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Software Bug Management, Cyber Security, Information Technology Operations, Pearson PowerSchool, Scrum Methodology, Regression Testing, SAS (Software), Student Information Systems, Enterprise Software Applications, Technical Debt, Operational Systems, Servicenow - **Published:** May 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5c006ff054754306 ## About the Role Do you have experience in Project stakeholder communication?, Do you have a Bachelor's degree?, * 5+ years coordinating IT operations, projects, or service delivery of enterprise software systems * Experience with ServiceNow or comparable ITSM/work management platforms * Experience coordinating Agile, Scrum, or Kanban practices * Experience coordinating system changes, releases, or UAT across stakeholders * Strong written and verbal communication skills (technical-to-non-technical translation) * Strong organizational, attention to detail, and problem-solving skills * Ability to work independently in fast-paced environments * Experience documenting processes, procedures, and requirements * Bachelor's Degree or equivalent combination of education and experience Desired Qualifications * Experience supporting Student Information Systems (preferably PowerSchool) * Experience in K-12 education technology or large public sector organizations * Experience configuring ServiceNow workflows (SPM and CWM modules) * Certifications: PMP, PgMP, CS, PMI-ACP, ITIL, Six Sigma/Lean * Background in systems administration or technical application support * Experience with cloud-hosted applications, system migrations, or enterprise integrations * Familiarity with IT security and compliance requirements * Experience coordinating with enterprise vendors and third-party providers * Understanding of technical debt management and system sustainability practices ## Description IT Program Delivery Coordinator to support the Student Systems and Support Team (17 members: Analysts, Developers, Database Administrators). * Partnership role with IT Manager (not a management position) * Focus on organizing schedules, communications, releases, and process improvements * No budget or staffing responsibilities * Supports vendor and in-house systems: * Vendor platforms: PowerSchool, PowerTeacher/Pro, Schoology, Naviance, Performance Matters, Unified Insights, VersaTrans * Internal systems: Student Assignment System (SAS), Transportation Operations Systems (TOPS), Safety and Security Information Reporting System (SSIRS), Truancy Management System Responsibilities / Duties * Oversee recurring operational tasks (incidents, requests, releases, hotfixes, upgrades, start/end-of-year processes) * Run daily stand-ups, schedule meetings, coordinate resources across operational and project work * Manage operations calendar (bi-weekly releases, hotfixes, tri-annual upgrades, seasonal processes) * Coordinate environment prep, UAT, regression testing, bug fixes, security reviews, implementation * Represent team in departmental change management meetings * Build communication plans for system changes and service interruptions * Translate technical updates into plain language for non-technical stakeholders * Partner with IT Manager to identify operational improvements, refine SOPs, recommend SLAs, build Tier 1 support processes * Configure and improve ServiceNow workflows as team needs evolve * Maintain operational templates, SLAs, requirements docs, and ServiceNow dashboards ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [Times of (climate) crisis - How and why sustainable software is a must!](https://www.wearedevelopers.com/videos/988-times-of-climate-crisis-how-and-why-sustainable-software-is-a-must) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Reporting Active Exploits in 24 Hours: Are You Ready for the CRA?](https://www.wearedevelopers.com/videos/100248-reporting-active-exploits-in-24-hours-are-you-ready-for-the-cra) - [Kettle and Pot or Peas in a Pod? A Debate on Open-Source and Proprietary Software](https://www.wearedevelopers.com/videos/1585-kettle-and-pot-or-peas-in-a-pod-a-debate-on-open-source-and-proprietary-software) ## Related Articles - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026)