> Markdown version of [/jobs/ext/1506458-it-delivery-manager](https://www.wearedevelopers.com/jobs/ext/1506458-it-delivery-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Delivery Manager - **Company:** Randstad - **Location:** Malvern, PA, United States (Remote available) - **Salary:** $124,800.0 - $130,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Information Engineering, Systems Development Life Cycle, Software Engineering, Information Technology, Gsuite, 3-tier Architectures - **Published:** July 30, 2026 - **Apply:** https://www.dice.com/job-detail/6ac7c095-c4a5-4edc-b96d-ad1110b2c26c ## About the Role Randstad Digital is seeking an experienced, technically excellent, operationally focused Delivery Manager to support a key Financial Services client. This role is crucial for executing delivery excellence, including achieving high client satisfaction, financial forecast management and accuracy, providing day-to-day talent engagement, and bringing new ideas and continual improvement to the engagement., B.S. degree in Computer Science or equivalent experience Proven client relationship management experience Ability to effectively manage a large team spread across multiple geographies Demonstrated experience in a Delivery Management or similar role (preferably with a background in the Banking, Financial Services, or Insurance industries). Strong analytical, facilitation, and communication skills (written and verbal). Proven capacity to efficiently multi-task and work towards issue resolution in a timely manner. Familiarity with systems development methodologies, formal documentation processes, and the software development lifecycle. Experience with Agile/Scrum development environments is strongly preferred. Familiarity with or technological experience relevant to Application Development, Data Engineering, and AI. Experience with Google Suite is a plus ## Description * Talent Management & Performance * Operational Execution: Drive the day-to-day execution of services * Team Support: Serve as the first point of contact for team resources regarding project status, process questions, and general support. * Performance Governance: Conduct weekly/monthly governance tailored to each role and participate in monthly 1:1 meetings with each team member to review overall project status and deliverables. Facilitate monthly team meetings to review high-level project status, collaborate on best practices, and identify Continual Service Improvement (CSI) opportunities. * Coaching and Development: Evaluate performance based on key metrics and internal/client feedback, providing coaching & technical assistance. Work closely with Service Line technical Subject Matter Experts (SMEs), and support continuous improvement. * Talent Scorecards: Implement and manage the talent scorecard system, providing prompt coaching for Tier 3 (requires assistance) resources to ensure readiness for seamless replacements. * Process Governance and Execution * Resource Onboarding, compliance, and training: Support the Delivery Director in managing onboarding activities, including: * Timecard and project-specific instructions, including weekly timesheet submission and approval * Facilitate introduction of new team members, outline mandatory training program and expectations, conduct Knowledge Transfer (KT), and submit necessary system access requests. * Ensure resource compliance, conduct screenings, and perform identity verification * Assist with laptop Setup and provide support as needed * Risk and Escalation: Oversee the project, track progress, and serve as a resource for proactive risk and issue identification, escalating concerns to the Delivery Director. * Operational Governance: Participate in Weekly/Bi-Weekly/Monthly Operational governance meetings with the client team and the Randstad Delivery Director. * Continuity: Proactively plan for resource transitions and backfills, maintaining a warm replacement bench to minimize the risk of engagement downtime. Financial Management: * Collaborate with the Delivery Director to ensure accuracy of all financial workbooks and monthly forecasts * Manage the engagement roster and keep current as changes occur * Review all monthly invoices for accuracy * Work closely with the Finance, PMO, Contract Management, and Billing teams ## Related Videos - [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers) - [The AI-Native Software Team: How Agents Are Rewriting the SDLC](https://www.wearedevelopers.com/videos/100263-the-ai-native-software-team-how-agents-are-rewriting-the-sdlc) - [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [AI PowerPlay: Building High-Impact Teams & Transformative Solutions](https://www.wearedevelopers.com/videos/1005-ai-powerplay-building-high-impact-teams-transformative-solutions) - [Modern Data Architectures need Software Engineering](https://www.wearedevelopers.com/videos/1030-modern-data-architectures-need-software-engineering) ## Related Articles - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)