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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ERP Systems Analyst - **Company:** Optical Cable Corporation - **Location:** Hollins, VA, United States (Remote available) - **Experience:** Experienced - **Salary:** $54,065.0 - $90,109.0 - **Contract:** Permanent contract - **Skills:** Testing (Software), Microsoft Excel, Data Analysis, Business Process Management, Business Software, Software Documentation, Information Systems, Computer Literacy, Data Validation, Data Integrity, Relational Databases, Network Troubleshooting, Microsoft Dynamics, Oracle (Applications), Pivot Tables, Power BI, SAP (Applications), SQL Databases, Software Troubleshooting, Concourse, Information Technology, Epicor ERP, Data Management, Infor - **Published:** July 30, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17746458?backUrl=%2Fcareer%2F17746458%2FErp-Systems-Analyst-Virginia-Roanoke ## About the Role Education: Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Analytics, Industrial Engineering, or related discipline. Equivalent combinations of education and directly related experience may be considered., * Two to four years of experience supporting enterprise business applications, ERP systems, manufacturing systems, or other complex business software. * Experience analyzing business processes and troubleshooting software or data-related issues. * Experience working directly with end users to identify requirements and resolve system issues. * Experience creating reports, analyzing data, and documenting business processes. Preferred Experience: * Experience supporting an ERP platform such as SYSPRO, SAP, Oracle, Microsoft Dynamics, Epicor, or Infor. * Experience within a manufacturing or supply chain environment. * Experience using SQL for basic queries and troubleshooting. * Experience with Power BI or similar business intelligence tools. * Familiarity with inventory, purchasing, production, or finance business processes. Essential Skills, Abilities & Knowledge: Technical Skills: * Ability to quickly learn complex enterprise software applications. * Strong analytical and problem-solving skills. * Advanced Microsoft Excel skills, including PivotTables, lookups, formulas, and data analysis. * Working knowledge of relational databases. * Basic SQL querying skills. * Ability to interpret business requirements and translate them into system solutions. * Strong documentation skills. * Ability to create reports and analyze business data. Business Skills: * Excellent customer service orientation. * Strong written and verbal communication skills. * Ability to communicate technical information to non-technical users. * Strong organizational and prioritization skills. * Ability to manage multiple assignments simultaneously. * Strong attention to detail. * Ability to work independently and collaboratively. * Commitment to continuous learning. Working Conditions: This is a partially sedentary job which also requires the ability to physically move around the building and navigate the manufacturing floor and equipment. The position requires sight sufficient for computer use and requires an individual with hearing sufficient for extensive, direct and/or telephone communication with management, employees, vendors, customers and suppliers. Requires an individual with the ability to enter data into a computer. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions. This role involves work contracted by the U.S. government and/or other federal agencies, which requires that all personnel involved in such work are U.S. citizens or Lawful Permanent Residents. Thus, a qualified candidate for this position must be able to present valid documentation indicating that they are a U.S. citizen or Lawful Permanent Resident. ## Description United States, Virginia, Roanoke 5290 Concourse Drive (Show on map) Jul 29, 2026 Basic Function: Provides functional and technical support for the organization's SYSPRO ERP system and related business applications by assisting users, troubleshooting issues, analyzing business processes, and supporting system enhancements that improve operational efficiency across the organization. Champions OCC's mission, vision and values (as detailed in our 15 Essential Points of Success); complies with policies and procedures, ethical standards and Code of Conduct., * Support day-to-day operation of the ERP system. * Analyze, troubleshoot, and resolve ERP system issues while identifying root causes and implementing sustainable solutions. * Analyze business processes and recommend system improvements. * Work with users to understand operational requirements. * Configure ERP functionality under senior guidance. * Assist with testing software updates and new functionality. * Document business processes and system procedures. * Develop reports, dashboards, and data analyses to support business decision-making. * Perform root cause analysis of recurring issues. * Coordinate with software vendors and IT when technical support is required. * Participate in ERP implementation and continuous improvement projects. * Develop training materials, conduct user training, and maintain system documentation and standard operating procedures. * Assist with user security, roles, and permissions * Monitor ERP system performance and recommend improvements * Maintain ERP documentation and knowledge base * Develop and execute test plans for software enhancements * Assist with data validation, data imports, and data integrity activities * Participate in change management and deployment activities * Identify opportunities to automate manual business processes * Support integration between ERP and other business applications Job Scope: Supports the organization's ERP environment by providing functional and technical assistance for business applications used across manufacturing, purchasing, inventory, finance, and customer service. Works under general supervision to analyze business processes, troubleshoot system issues, implement system improvements, and support end users. The position exercises independent judgment in diagnosing problems, recommending solutions, and coordinating with business users, IT staff, and software vendors to improve operational effectiveness. Work Location & Presence Expectations * This position is designated as an on-site role. * Regular physical presence at OCC facilities is required to effectively support IT initiatives. * While occasional remote work may be approved based on business needs, the primary work location is an OCC facility. ## Related Videos - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [How One Developer Built the Back Office for 10 Million Companies](https://www.wearedevelopers.com/videos/100082-how-one-developer-built-the-back-office-for-10-million-companies) - [Data Analytics with Microsoft Fabric: End-to-End Use Case with Data Agents](https://www.wearedevelopers.com/videos/1547-data-analytics-with-microsoft-fabric-end-to-end-use-case-with-data-agents) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs)