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# Developer Support Engineer

- **Company:** JFrog Ltd
- **Location:** Atlanta, GA, United States
- **Experience:** Experienced
- **Salary:** $90,000.0 - $95,000.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Apache HTTP Server, Apache Tomcat, Bash Shell, Databases, Computer Engineering, Continuous Integration, Software Debugging, Linux, DevOps, Groovy, Apache Hypertext Transfer Protocol Server, Java Virtual Machine (JVM), Python (Programming Language), Lightweight Directory Access Protocols (LDAP), Log Files, Reverse Proxy, Information Technology
- **Published:** May 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=16908acd4bb802ab

## About the Role

Do you have experience in Linux?, Do you have a Bachelor's degree?, * BS or equivalent in Computer Science, Computer Engineering, Management Information Systems, or Information Technology, plus 2 years or similar experience.

 * Customer-facing experience, 3-5+ years.
 * Able to manage complex, escalated cases, involving multiple architectures across multiple platforms.
 * Experience in Linux - Mandatory
 * Strong technical software-related debugging skills - Mandatory
 * Understanding of Java or other compiled language - Mandatory
 * Knowledge/experience with databases, LDAP, Apache https, Apache Tomcat - Advantage
 * Experience with networking and reverse proxy (nginx/httpd) - Advantage
 * Experience in the DevOps industry - Advantage
 * Spanish speaking skills - preferred

## Description

* Troubleshoot and Investigate complex customer's CI/CD scenarios and provide innovative solutions for their requirements
 * Develop scripts in Bash, Python, Groovy for debugging and automating
 * Set up JFrog applications and 3rd party products in various development environments
 * Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
 * Reproduce customer scenarios and fill relevant bugs/features
 * Maintaining and improving a knowledge base of known issues and solutions
 * Integrate and collaborate with JFrog's R&D, QA, Release and Sales teams
 * Ability to work in flexible hours and on weekends while needed


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