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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Operations Manager - Scrum (Remote) - **Company:** Neumo Holdings LLC - **Location:** Carrollton, TX, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Confluence, JIRA, Capability Maturity Model, Scrum Methodology, Productivity Software, Microsoft Power Automate, Office365, Technical Debt, Tools for Reporting - **Published:** July 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2792ee256d760053 ## About the Role * Bachelor's degree or equivalent work experience. * 5+ years of experience as a Scrum Master or in an Agile facilitation role, including experience supporting multiple teams simultaneously. * Certified ScrumMaster (CSM) or Professional Scrum Master (PSM I/II) required. * Advanced certification strongly preferred: Advanced Certified ScrumMaster (A-CSM), Certified Scrum Professional (CSP-SM), SAFe Scrum Master (SSM), or SAFe Advanced Scrum Master (SASM). * Demonstrated experience facilitating Scrum for complex, high-visibility projects or teams. * Experience in a scaled Agile environment (e.g., SAFe Agile Release Trains) strongly preferred. * Experience using AI-powered productivity tools (e.g., Microsoft Copilot, Claude, Rovo, or similar) to streamline reporting, documentation, and day-to-day facilitation work is a plus. * Experience in government technology at the state and local level highly preferred., * Strong knowledge of Agile Scrum principles, practices, artifacts, ceremonies, and roles. * Proven ability to coach teams toward self-organization and higher levels of Agile maturity at a sustainable pace. * Demonstrated success facilitating and resolving cross-team dependencies and conflicts in multi-team or scaled Agile environments. * Excellent communication and facilitation skills, with the ability to keep meetings focused and drive real outcomes. * Ability to mentor and develop less experienced Scrum Masters. * Ability to influence without direct management authority, both within the team and with senior stakeholders. * Comfortable working with team and program-level metrics to tell an honest, data-informed story about delivery. * Experience using tools like Jira, Confluence, and Microsoft 365 Suite. * Ability to thrive in a fast-paced, evolving organizational environment. * Willingness to travel occasionally for team or program-level events., The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual workstation, using telephone and computer. ## Description As a Product Operations Manager - Scrum, you will facilitate and coach multiple Agile teams, working closely with Product Managers, Engineering leads, and cross-functional stakeholders to remove impediments, protect team focus, and drive the consistent delivery of high-quality software. You'll go beyond running ceremonies for a single team - you'll standardize Scrum practices across teams, coach team members and Product Owners toward higher levels of agile maturity, and represent the voice of the team to leadership through clear, metrics-based reporting., You will have the opportunity to work across multiple teams and, where the organization scales Agile through a framework like SAFe, help facilitate program-level events such as PI Planning and cross-team synchronization. You should be comfortable mentoring less experienced Scrum Masters, resolving cross-team dependencies and conflicts, and using modern AI-assisted tools to streamline reporting, backlog hygiene, and administrative overhead so the team can focus on delivering value., Scrum Facilitation & Team Coaching * Facilitate all core Scrum events - sprint planning, daily stand-ups, sprint review, and retrospective - ensuring they are timely, focused, and drive real inspection and adaptation. * Create a team environment that is open, non-judgmental, and trustworthy, while emphasizing problem-solving and self-organization. * Protect the team from outside interference and unnecessary pressure during a sprint, escalating and resolving impediments quickly. * Coach the team and Product Owner on Agile requirements, backlog creation, story slicing, and definition of ready/done to ensure a healthy, well-groomed backlog. * Assess the Scrum maturity of the team and organization, and coach the team to higher levels of maturity at a sustainable pace. Multi-Team & Program-Level Facilitation * Facilitate or support program-level ceremonies such as PI Planning, Scrum of Scrums, or cross-team syncs in organizations running scaled frameworks (e.g., SAFe). * Coordinate across teams to identify, track, and resolve cross-team dependencies and conflicts before they block delivery. * Standardize Scrum practices and reporting across multiple teams to create consistency without stifling team-level autonomy. * Mentor and support less experienced Scrum Masters, sharing facilitation techniques, coaching approaches, and organizational context. Metrics, Reporting & Continuous Improvement * Track and report team and program-level metrics (velocity, cycle time, predictability, defect rates) to give teams and leadership an honest, current view of progress. * Use agile project management and reporting tools (e.g., Jira, Confluence) - augmented with AI-assisted tools where available - to reduce manual reporting overhead and surface trends faster. * Drive continuous improvement initiatives that come out of retrospectives and Inspect & Adapt workshops, ensuring action items are tracked to completion. * Promote transparency by ensuring Scrum artifacts and dashboards are accurate, current, and visible to the whole organization. Stakeholder & Organizational Leadership * Serve as the primary point of contact between the Scrum team, Product Management, engineering leadership, and other departments on process and delivery questions. * Communicate team progress, risks, and blockers clearly to stakeholders and senior leadership through regular, metrics-based updates. * Advocate for Agile values and principles across the organization, influencing without direct authority to drive adoption of better practices. * Partner with Product Management to ensure a healthy balance between new feature work, technical debt, and quality. * Perform other duties as assigned. ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [The Scrum Master as an Orchestrator: Guiding Human–AI Collaboration in Modern Teams](https://www.wearedevelopers.com/videos/1950-the-scrum-master-as-an-orchestrator-guiding-human-ai-collaboration-in-modern-teams) - [42 x 2 Canvases Later: Two Years, Two Minds, Many Lessons](https://www.wearedevelopers.com/videos/1458-42-x-2-canvases-later-two-years-two-minds-many-lessons) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [Remote, Hybrid, or In-Office: What’s Really Best for Developers?](https://www.wearedevelopers.com/magazine/638-remote-hybrid-or-in-office-what-s-really-best-for-developers) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j)