> Markdown version of [/jobs/ext/1509720-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/1509720-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** Noblesoft Technologies - **Location:** Boonsboro, MD, United States - **Salary:** $41,600.0 - $43,680.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Apple Mac Systems, Microsoft Outlook, Issue Tracking Systems, Microsoft Office, System Center Configuration Manager, Microsoft PowerPoint, CompTIA Strata - PC Hardware Technology Engineer, Tablet Computers, Servicenow - **Published:** July 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=14714133040709e9 ## About the Role Must possess a professional demeanor with strong customer service, consulting, and training skills. Experience troubleshooting and repairing desktop and laptop hardware in the field or a related environment. Basic understanding of networks, Intel servers, and telecom systems. Strong break/fix skills for desktops, workstations, notebooks, and Dell tablets. Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint). Strong Microsoft Windows operating system troubleshooting skills. Strong macOS troubleshooting skills (Big Sur and above). Excellent problem-solving and critical-thinking abilities. Strong written and verbal communication skills. Self-motivated with the ability to work independently and with minimal supervision. Excellent time management skills. Detail- and process-oriented mindset. Ability to walk long distances across large facilities. Must be able to pass a background security check. Valid driver's license and reliable transportation required. What Will Make a Candidate Stand Out. Experience with ticketing systems such as ServiceNow, Smart IT, or IT Connect. Prior experience supporting executive-level users. Certifications such as: CompTIA A+ or equivalent Microsoft MCSA (Windows 7, 8, or 10) Networking certifications (CCNA or CCNP) Experience with remote PC control and video conferencing tools SCCM experience ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)