> Markdown version of [/jobs/ext/1509833-implementation-lead](https://www.wearedevelopers.com/jobs/ext/1509833-implementation-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Lead - **Company:** MAU - **Location:** Atlanta, GA, United States - **Experience:** Expert - **Salary:** $50,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Software as a Service, Collaborative Software, Microsoft OneNote, Microsoft Office, Salesforce.Com, Trello, Slack, Gsuite - **Published:** July 30, 2026 - **Apply:** https://www.careerjet.com/job/us3d2537ce299fad5edccbccd6c8e98255/eaa ## About the Role We are seeking a highly organized and proactive Administrative Assistant to support our Implementation Team. This role plays a vital part in ensuring the smooth coordination and execution of project deliverables, client onboarding, internal communications, and administrative processes. The ideal candidate thrives in a fast-paced environment, pays close attention to detail, and communicates effectively with both internal and external stakeholders., * Proven experience in an administrative or project coordination role, preferably in a tech, SaaS, or implementation setting. * Strong organizational skills with the ability to prioritize multiple tasks effectively. * Excellent written and verbal communication skills. * Proficient in Microsoft Office Suite (Word, Excel, Outlook) and collaboration tools like Google Workspace, Zoom, Slack, etc. * Familiarity with project management or CRM tools is a plus (e.g., Salesforce, Trello, Notion). * Detail-oriented and able to work independently with minimal supervision. * High level of professionalism and discretion with sensitive information. Preferred Education and Experience * Associate's or Bachelor's degree in Business Administration, Project Management, or a related field. * Experience supporting project managers or implementation consultants. * Understanding of implementation or onboarding workflows in software/SaaS environments. Working Conditions and Physical Demands * This role is primarily office-based but located within or adjacent to a warehouse environment. ## Description * Lead and execute all administrative startup activities for new Chick-fil-A Supply Distribution Centers, ensuring operational readiness from pre-opening through go-live. * Coordinate New Hire Orientation (NHO), onboarding processes, travel logistics, training schedules, and team member communications. * Train, mentor, and support Distribution Center Administrators by developing training plans, SOPs, job aids, and administrative best practices. * Manage startup budgets, purchase orders, vendor partnerships, invoicing, expense tracking, and financial administration. * Oversee facility startup logistics, including office setup, supplies, signage, uniforms, PPE, and administrative infrastructure. * Partner with General Managers, Talent Leaders, Operations Teams, and Support Center stakeholders to ensure successful distribution center launches. * Develop, standardize, and continuously improve administrative processes, procedures, and implementation strategies across startup locations. * Serve as the primary administrative leader and trusted business partner, providing ongoing support, problem-solving, and stabilization assistance for newly launched distribution centers. Between clients, hiring teams, and candidates, ensuring a seamless and positive experience throughout the hiring lifecycle. * Coordinate and manage business travel arrangements for 100+ team members and leaders, partnering closely with Direct Travel agents to ensure efficient booking, itinerary management, and travel support for Distribution Center operations. Competencies * Project Management Support * Facility Setup * SOP Development * Procurement and Inventory * Finance Support * Onboarding and Orientation Support * Building Culture * Communication Management * Administrative Training Required Competencies for all MAU Staff: * Ethical Conduct * Personal Effectiveness/Credibility, * Regular exposure to temperature-controlled warehouse areas (refrigerated or frozen zones) may occur when coordinating with warehouse staff or conducting inventory checks. * May require occasional walking through the warehouse to access records, communicate with staff, or oversee logistics documentation. * Noise levels may vary and can include warehouse equipment such as forklifts and pallet jacks. * Must be able to sit or stand for extended periods while using a computer or phone. * Occasional lifting of office supplies or small packages (up to 25 lbs) may be required. * Standard working hours are [insert hours], but flexibility may be needed during peak operational periods (e.g., inventory audits, large shipments, or seasonal surges). * Appropriate PPE (e.g., safety vest, closed-toe shoes) must be worn when entering active warehouse zones. Travel This position requires up to 75% travel. EEO Statement EOE/Vet/Disabled Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ## Related Videos - [Developers don't need onboarding, do they? The balance between corporate culture and day-to-day project work.](https://www.wearedevelopers.com/videos/1063-developers-don-t-need-onboarding-do-they-the-balance-between-corporate-culture-and-day-to-day-project-work) - [Personal Branding for Top HR Professionals](https://www.wearedevelopers.com/videos/1471-personal-branding-for-top-hr-professionals) - [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai) - [Starting business without breaking the bank: Self hosted OSS productivity ecosystem](https://www.wearedevelopers.com/videos/1219-starting-business-without-breaking-the-bank-self-hosted-oss-productivity-ecosystem) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) - [Building Talent Acquisitions Teams](https://www.wearedevelopers.com/videos/1496-building-talent-acquisitions-teams) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [5 Step Guide to Managing New Job Expectations](https://www.wearedevelopers.com/magazine/343-5-step-guide-to-managing-new-job-expectations) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)