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# IT Support Engineer

- **Company:** IMPACT
- **Location:** Rotselaar, Belgium
- **Contract:** Contract
- **Skills:** Microsoft Windows, Mobile Application Development, Information Systems, Information Technology
- **Published:** July 1, 2026
- **Apply:** https://www.vdab.be/vindeenjob/vacatures/74065872

## About the Role

* Basiskennis van IT (Windows, netwerken, printers en mobiele toestellen)
 * Sterke communicatieve vaardigheden en klantgerichte mindset
 * Probleemoplossend en gestructureerd kunnen werken
 * Teamspeler met een positieve en proactieve houding
 * Nederlandstalig, met basiskennis Frans
 * In het bezit van een rijbewijs B
 * Interesse om te werken in een multi-site omgeving

Ervaring is mooi meegenomen, maar motivatie en leergierigheid zijn minstens even belangrijk.

Gebruikers opleiden over evoluties, gebruik van infrastructuur en informatiesystemen en hen ondersteunen

## Description

Als IT support Engineer ben jij het eerste aanspreekpunt voor IT-gerelateerde vragen.

* eerstelijns support voor hardware, software en netwerkproblemen
 * installatie en configuratie van laptops en werkplekken voor nieuwe collega's
 * Beheer en opvolging van tickets en incidenten
 * Oplossen van problemen met printers, mobiele toestellen (iOS & Android) en connectiviteit
 * Ondersteunen bij IT-projecten en verbeteringen binnen de organisatie
 * Registratie en opvolging van IT-materiaal en toestellen
 * Samenwerken met externe IT-partners waar nodig


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