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# Mission Integration & Operations

- **Company:** National Multiple Sclerosis Society
- **Location:** Chicago, IL, United States
- **Experience:** Expert
- **Salary:** $100,000.0 - $150,000.0
- **Contract:** Permanent contract
- **Skills:** Customer Data Management, Data Validation, Decision Support Systems, Document Management Systems, Salesforce.Com, Data Logging, Sysadmin, Software Version Control
- **Published:** May 17, 2026
- **Apply:** https://www.careerjet.com/jobad/usd8863841db7d748f7183dd50f97a1b9a

## About the Role

Bachelor's Degree in Organizational Leadership, Public Administration or related field.
Senior-level with 8-10+ years experience in a mission-driven organization, health nonprofit, academic health center, or adjacent setting.
Demonstrated ability to work credibly across research, medical, advocacy, and community-facing domains.
Strong integrated thinking paired with operational execution skills.
Proven ability to lead through influence in complex, matrixed environments.
Comfort navigating ambiguity, competing priorities, and enterprise decision-making.
Project management experience.

## Description

The Mission Integration & Operations Leader ensures enterprise-wide visibility, alignment, and coordination across mission areas, enabling cohesive and effective execution of organizational strategy.
This role serves as an enterprise mission integrator, providing a comprehensive view across advocacy, research, global initiatives, medical affairs, community engagement, and programs. By connecting scientific discovery, clinical expertise, community insights, policy influence, and program delivery, the role helps ensure mission efforts move forward together with shared understanding, clarity, and accountability.
The position is not responsible for setting mission strategy or managing the performance of individual mission functions. Instead, it supports the Chiefs leading mission work by:
Monitoring how strategies are translating into action across teams
Surfacing risks, misalignment, resourcing challenges, or gaps
Elevating insights and implications that require leadership attention
Strengthening coordination, execution discipline, and learning across mission
Through this integrative lens, the role helps ensure strategy is fully activated, operationalized, and reinforced across the mission-not in silos, but as a connected whole focused on impact for people affected by the disease.
Location Requirements
Remote - Flexible Location
Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships.
Ability to travel (approximately 20%) and work occasional evenings and weekends as needed, including events, training, regional meetings, and organizational gatherings., Mission Leadership Enablement & Operating Cadence
Build and manage the mission-wide leadership operating rhythm (e.g., weekly mission leadership touchpoints, monthly integration reviews, quarterly planning checkpoints).
Develop agendas, pre-reads, and required resources for Mission Leadership forums, ensuring topics are sequenced to support alignment and follow-through consistently across all of Mission.
Facilitate meeting preparation and follow-up, including action steps, decision logs, and closing the loop on commitments across teams.
Maintain an integrated view of mission priorities and ensure leadership has clear visibility into what's on-track, at-risk, or blocked.
Integrated Planning, Timeline Management & Deliverable Tracking
Track cross-mission timelines, milestones, and dependencies across all Mission areas.
Maintain a mission deliverables tracker that includes owners, due dates, status, risks, and decision points-updated consistently and used in leadership forums.
Identify and surface delivery risks early (capacity constraints, timing conflicts, unclear ownership, dependency delays), escalating to the two Mission Chiefs with options and implications.
Lead Operational and Implementation planning cycles by coordinating inputs, consolidating drafts, ensuring version control, and documenting what was decided and why.
Cross-Mission Integration & Coordination
Ensure work across mission functions is connected and coherent, flagging misalignment, duplication, or gaps that could weaken execution.
Translate mission strategy into coordinated execution support by reinforcing shared priorities, sequencing work, and ensuring handoffs happen cleanly.
Create clarity tools (RACI, handoff maps, process summaries) that reduce friction across teams without owning the functional work itself.
Support integration across initiatives so teams aren't unknowingly competing for the same audiences, partners, staff capacity, or narrative space.
Coordinate with Mission Impact and Learning to identify cross-functional learning opportunities.
Support scenario planning (not setting strategy) by outlining execution implications of different sequencing or staffing options.
Standards, Compliance, Data Quality & Salesforce Enablement
Establish and maintain Salesforce data entry standards across mission teams (common definitions, required fields, naming conventions, activity logging rules).
Drive adoption of consistent data practices through training, job aids, and ongoing reinforcement (without being the system admin unless scoped).
Conduct routine data quality checks and coordinate fixes with teams; surface trends in adoption, gaps in reporting, and areas needing retraining.
Partner with CRM/IT/data teams to improve workflows, reduce redundant entry, and ensure reporting reflects mission reality.
Develop, implement, and maintain organizational processes and controls to ensure full compliance with all federal and state lobbying laws and reporting requirements.

Resource & Capacity Awareness
Monitor capacity and operational strain signals across mission (workload compression, bottlenecks, repeated escalations, missed dependencies).
Surface resourcing mismatches or tradeoffs to the two Chiefs early, what is at risk and what choices are required.
Change Enablement & Communications Support
Support mission-wide change initiatives by coordinating communications, readiness activities, and consistent messaging across teams.
Ensure staff-facing updates are clear and aligned to leadership decisions, reducing confusion and rework.
Create communication toolkits (FAQs, key messages, "what's changing / what's staying the same") to support adoption of new ways of working.
Governance, Decision Support & Issue Escalation
Maintain governance artifacts such as decision logs, policy/standard approvals, risk registers, and escalation paths.
Prepare leadership for key decisions by packaging the right context: what's needed, options, tradeoffs, and downstream impacts.
Escalate issues at the right altitude-not everything becomes a leadership fire drill, but nothing critical stays hidden.
Establishes and maintains mission-wide document management standards including shared folder architecture, naming conventions, and version control to ensure visibility, consistency, and ease of access across teams., We're committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths - whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey., + $100,000-150,000 per year
KTS is seeking a Program Manager (PM) to provide oversight for defense contract programs. The PM serves as the primary liaison between the company and program office government con…

 + 16 hours ago


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