> Markdown version of [/jobs/ext/1518956-it-manager](https://www.wearedevelopers.com/jobs/ext/1518956-it-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** HealthNet Homecare - **Location:** Swadlincote, UK (Remote available) - **Experience:** Expert - **Salary:** £48,098.0 - **Contract:** Permanent contract - **Skills:** Microsoft Azure, Cloud Computing, IT Management, PRINCE2, System Testing, Fortinet - **Published:** July 15, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5799846959 ## About the Role * Experience of project management and outsourced development. * Technical capability for 3rd line support, management and technical knowledge within an Azure estate and/or Fortinet firewalls and security requirements. * Excellent written and verbal communication skills. * Minimum 5 years in an IT management role. * Ability to mentor and train all line reports, * Formal IT or management qualification. * 5 + Years experience managing personnel as a technical lead and mentor. * Microsoft Certified: Azure Administration Associate (Desirable). * Fortinet certified (Desirable) * Prince2, APM (Desirable) Personal Skills & Qualities: * Ability to develop and sustain a professional team by showing mutual respect, honour and integrity, * strong professional image and personal credibility. * Well-honed communication skills with a flexible approach. * Strong coaching skills; capable of building, developing and motivating an operational team and to * maintain a positive working environment. * To be proactive and motivated responding positively to new challenges. * Ability to interpret and work to KPI's and company wide objectives. * Strong IT skills to use systems and processes to drive operational efficiencies and compliance with * contractual and business requirements . Key Competencies: * Time Management and organisational skills * Teamwork and Leadership * Motivation and Commitment * Decision Making * Delivering results * Communication * Problem Solving * Flexible working ## Description To contribute to the growth and success of the Company through building and leading of IT functions, helpdesk and personnel associated. Accountability for financial and budgetary planning and spend to support end user requirements and helpdesk staff (4 in number). Technical escalation point for 3rd line maintenance and delivery, including security, maintenance and updates across an Azure estate. A quality driver in the delivery of the helpdesk function and its requirement to deliver an ITIL based, robust, efficient service to the end users. Ticket management, distribution and reporting. Regulatory compliances are executed and always maintained both individually and within the team. Maintaining and enhancing training and development needs and progression tracks for all reports. Demonstrable flexibility within the role for adhoc requests and requirements based on business priority and need. Flexibility for on-call working at weekends * Manage and lead the helpdesk function within an ITIL framework * ·Escalation point to include knowledge and understanding of cloud hosted (Azure) infrastructure, * applications, security, architecture, system validation. * Maintain / comply with relevant regulatory registrations, including but not limited to ICO, GDPR, * MHRA. * 3rd party vendor assessment and future management * Ensure that all line reports are trained and competent to deliver the services safely and effectively at all times. * In conjunction with the Head of IT, develop budgets and ensure delivery within financial targets. * Identify and implement strategies to improve the quality and efficiency of services, whilst always maintaining or enhancing patient safety and experience. * Build, maintain and develop relationships with key internal stakeholders. · Management and reporting of third-party vendors and suppliers. ## Related Videos - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [WeAreDevelopers LIVE - Back to CODE100](https://www.wearedevelopers.com/videos/1909-wearedevelopers-live-back-to-code100) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Decode Your People: Using PCM to Build High-Performance Teams](https://www.wearedevelopers.com/videos/100194-decode-your-people-using-pcm-to-build-high-performance-teams) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Should Tech Managers Be Developers First? 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