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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # BI Analyst - **Company:** Bi-related - **Location:** London, UK - **Contract:** Temporary contract - **Skills:** Microsoft Word, Microsoft Excel, Business Intelligence Development, Microsoft Outlook, Databases, Information Engineering, Data Governance, Data Infrastructure, Data Warehousing, Microsoft Visio, Microsoft Software, Microsoft PowerPoint, Power BI, Sap Business Objects, Data Analytics, Servicenow - **Published:** July 17, 2026 - **Apply:** https://uk.fashionjobs.com/job/new-look/Bi-analyst-london-or-weymouth,11870971.html ## About the Role * Hands-on experience with Power BI and SAP Business Objects (report usage, access troubleshooting, and sharing). * A strong understanding of Microsoft applications - Outlook, Excel, Word, PowerPoint and Visio * Experience in working with data from a database or data warehouse to provide analysis and reporting using an operational or Business Intelligence tool set. * Excellent logical, problem solving and numeracy skills * Experience in a business intelligence support, service desk, or analyst role within a data-driven environment. * Understanding of retail business processes and operations. * Previous experience in developing and maintaining business intelligence application solutions (desirable) * Broad understanding of emerging technologies within the business intelligence and analytics space (desirable) ## Description * This is a detail-oriented role that serves as the first line of support for business users engaging with our Enterprise Data Platform (EDP). You will play a crucial role in ensuring smooth access, understanding, and use of data assets-ranging from Power BI dashboards to self-service reporting in Business Objects. * Working across a modern data stack-including a Databricks-based lakehouse architecture, Amperity for Customer Data Platform (CDP) enrichment, Power BI for enterprise analytics with InfoRiver writeback extension and SAP Business Objects for self-service reporting-you will be responsible for triaging data issues, supporting end-user data access, and facilitating self-service analytics. * You'll work closely with the Power BI developers and data engineering teams, ensuring feedback loops are maintained and users are empowered to make data-driven decisions. * Additional hours and on call as required to fulfil duties., * Act as the first point of contact for BI-related queries and issues across tools such as Power BI, Business Objects, and Amperity. * Build an understanding of the business at a level of detail that enables the identification and resolution of critical issues. * Provide hands-on support to business users navigating dashboards, reports, and self-service tools. * Provide targeted communication to the business in the event of batch delays. * Support in service transition of Power BI dashboards and software. * Triage and escalate complex issues to the second-level Data Engineering support team as appropriate, ensuring timely resolution and communication. * Monitor BI platform health and scheduled report/dashboard refreshes. * Support incident and request management using service desk tooling (e.g., Jira, ServiceNow). * Conduct basic troubleshooting for data latency, quality, access, and performance issues. * Provide input in regular service review meetings to monitor supplier performance. * Manage and support user onboarding and access control to BI tools and data products, in accordance with data governance policies. * Maintain documentation for permissions, report ownership, and data domains. * Create and maintain end-user guidance materials (how-to guides, FAQs, video walk-throughs). * Collaborate with BI developers, data analysts, and the data platform team to feedback user requirements, improvement areas, adoption trends and where appropriate develop and document dashboards, alerts and reports. * Help maintain a catalog of enterprise reports and dashboards, ensuring content is accurate, documented, and aligned with business needs.. ## Related Videos - [Enjoying SQL data pipelines with dbt](https://www.wearedevelopers.com/videos/823-enjoying-sql-data-pipelines-with-dbt) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Python Data Visualization @ Deepnote (w/ PyViz overview)](https://www.wearedevelopers.com/videos/113-python-data-visualization-deepnote-w-pyviz-overview) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Data Analyst Salary Germany](https://www.wearedevelopers.com/magazine/277-data-analyst-salary-germany) - [Top Big Data Technologies That You Need to Know](https://www.wearedevelopers.com/magazine/108-top-big-data-technologies-that-you-need-to-know) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)