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# Polyvalent helpdesk medewerker

- **Company:** Synergie Belgium
- **Location:** Tremelo, Belgium
- **Contract:** Contract
- **Skills:** Microsoft Office, Information Technology
- **Published:** July 2, 2026
- **Apply:** https://www.synergiecareers.be/nl/jobs/6a33fde915fd06239bdf60a9/polyvalent-helpdesk-medewerker/

## About the Role

* Uitstekende kennis Nederlands
 * Stressbestendigheid
 * MS Office heeft geen geheimen voor jou
 * Communicatief sta je sterk in je schoenen
 * Klantgerichtheid draag je hoog in het vaandel
 * Je hebt interesse in IT
 * Een basiskennis betreffende hardware en troubleshooting
 * Kennis SAP is mooi meegenomen
 * Zowel zelfstandig als in team kunnen werken

## Description

Als polyvalent helpdesk medewerker zal je takenpakket bestaan uit o.a.:

 * Dagelijkse afhandeling van IT-gerelateerde vragen
 * Je kan snel schakelen tussen taken en prioriteiten
 * De opvolging en het beheer van tickets die via Microsoft Teams verzonden worden
 * Telefonische ondersteuning bieden bij eventuele problemen
 * In de winkel helpen bij storingen
 * Meedenken over procesoptimalisatie
 * Ondersteunen bij kassavragen


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