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# Support Engineer IT Operations (w/m/*)

- **Company:** CANCOM Austria AG
- **Location:** Wien, Austria (Remote available)
- **Salary:** €40,000.0
- **Contract:** Permanent contract
- **Skills:** Dynamic Host Configuration Protocol, Domain Name System (DNS), Microsoft Exchange Server, Information Technology Operations, Windows Servers, Virtualization Technology, Vmware
- **Published:** July 13, 2026
- **Apply:** https://www.karriere.at/jobs/7843487

## About the Role

* Abgeschlossene technische Ausbildung mit Schwerpunkt IT (HTL/Lehre,..)
 * Erfahrung im Remote und/oder Field Support bei den Themengebieten Windows Server OS, AD/DNS/DHCP und MS Exchange von Vorteil
 * Grundlegende Virtualisierungs-, Storage-, Netzwerk- und Firewallkenntnisse
 * Selbstständiger Arbeitsstil und Interesse an kontinuierlicher Weiterbildung
 * Freude an der Teamarbeit und Lösungsfindung

## Description

* Konfiguration und Störungsbehebung von Kundensystemen mit Schwerpunkt auf Microsoft, VMWare und Storage Technologien
 * Entgegennahme und Analyse von Störungsmeldungen sowie Fehlerbehebung
 * Patch Management, Upgrade und Troubleshooting von Serverumgebungen
 * Erstellung und Pflege von technischen Dokumentationen
 * Nach einer Einarbeitungszeit Teilnahme am 24x7 Schichtbetrieb


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