> Markdown version of [/jobs/ext/1525519-it-service-desktop-support-analyst-temp-3-6-months-contract](https://www.wearedevelopers.com/jobs/ext/1525519-it-service-desktop-support-analyst-temp-3-6-months-contract). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# IT Service Desktop Support Analyst (Temp 3 - 6 months contract)

- **Company:** Ryder Reid
- **Location:** London, UK
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Desktop Computing, Issue Tracking Systems, Office365, Software Troubleshooting, Laptops
- **Published:** July 4, 2026
- **Apply:** https://www.ryderreid.com/jobs/apply/?id=10874-1

## About the Role

+ Previous experience in an IT Service Desk, Desktop Support, or End-User Support role. Strong knowledge of Windows, Microsoft 365, Teams, and general hardware/software troubleshooting.
 + Excellent communication, problem-solving, and customer service skills.
 + Experience supporting AV technology and professional services environments is advantageous.

## Description

One of our top law firm clients based in the City of London is seeking an experienced IT Service Desktop Support Analyst to join their IT team on a temporary basis for an initial 3-6 month contract.
This is a hands-on role providing high-quality 1st and 2nd line support to users across the business in a fast-paced professional environment., + Provide desktop support for laptops, desktops, mobile devices, printers, and Microsoft 365 applications.

 + Manage and resolve IT incidents and service requests through the ticketing system. Support meeting room and AV technology, including video conferencing facilities.
 + Set up and deploy equipment for new starters and assist with onboarding and offboarding processes.
 + Maintain IT asset records and assist with hardware lifecycle management.
 + Deliver proactive desk-side support and excellent customer service to users at all levels.


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